Evolving

Last Update: 2/17/2026

Your role’s AI Resilience Score is

54.7%

Median Score

Changing Fast

Evolving

Stable

Our confidence in this score:
High

What does this resilience result mean?

These roles are shifting as AI becomes part of everyday workflows. Expect new responsibilities and new opportunities.

AI Resilience Report for

First-Line Supervisors of Non-Retail Sales Workers

They guide and support sales teams, set goals, and ensure everyone meets their targets to boost company sales outside of a retail setting.

This role is evolving

This career is labeled as "Evolving" because AI is starting to handle routine tasks like generating reports and managing data, freeing up sales supervisors to focus more on leadership and personal interaction. AI tools, like those in new CRM systems, help streamline work but still require humans for creative problem-solving, building relationships, and face-to-face coaching.

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Learn more about how you can thrive in this position

View analysis
Chat with Coach
Latest news
More career info
Analysis
Chat
News
More

This role is evolving

This career is labeled as "Evolving" because AI is starting to handle routine tasks like generating reports and managing data, freeing up sales supervisors to focus more on leadership and personal interaction. AI tools, like those in new CRM systems, help streamline work but still require humans for creative problem-solving, building relationships, and face-to-face coaching.

Read full analysis

Contributing Sources

We aggregate scores from multiple models and supplement with employment projections for a more accurate picture of this occupation’s resilience. Expand to view all sources.

AI Resilience

AI Resilience Model v1.0

AI Task Resilience

Learn about this score
Evolving iconEvolving

68.8%

68.8%

Microsoft's Working with AI

AI Applicability

Learn about this score
Evolving iconEvolving

43.6%

43.6%

Anthropic's Economic Index

Evolving iconEvolving

61.2%

61.2%

Will Robots Take My Job

Automation Resilience

Learn about this score
Evolving iconEvolving

45.4%

45.4%

Medium Demand

Labor Market Outlook

We use BLS employment projections to complement the AI-focused assessments from other sources.

Learn about this score

Growth Rate (2024-34):

0.0%

Growth Percentile:

26.1%

Annual Openings:

24,800

Annual Openings Pct:

72.4%

Analysis of Current AI Resilience

Non-Retail Sales Supervisors

Updated Quarterly • Last Update: 2/17/2026

Analysis
Suggested Actions
State of Automation

What's changing and what's not

Many routine tasks for sales supervisors are already being augmented by AI and data tools. For example, supervisors often “prepare financial documents, reports, or budgets” [1], which modern software and CRM systems can automate or streamline. Tech industry reports note that new CRM platforms include AI features like automated meeting transcription (“Scribe”) and an AI “Sales Coach” that reviews calls and emails】 and suggests next steps [2].

These tools help cut down on clerical work. However, the job still involves a lot of human interaction. Government data show 91% of such supervisors have face-to-face meetings every day [1] (and 100% use email daily).

AI cannot replace in-person visits to retailers or the creativity needed to develop new sales strategies. In practice, AI tends to handle clear data tasks (like auto-generating reports or alerts) while face-to-face coaching, creative problem-solving, and relationship-building stay with the human manager [1] [2].

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AI Adoption

AI in the real world

Sales organizations are beginning to add AI to their toolkits, but adoption is cautious. Major CRM vendors are promoting AI (for example, one notes AI will make customer engagement “more predictive, more personalised” [2]), yet actual use is still low. In one industry report, 90% of leaders said they use AI in some way, but only about 16% had it integrated into their sales CRM systems [2].

High costs of new software, the need for clean data, and the effort to train staff can slow rollout. Also, since these supervisors rely on personal contacts and judgment, companies often keep humans “in the loop.” On the other hand, growing labor demands in sales and the promise of saving time on routine work push firms to experiment with AI. Overall, AI is likely to help rather than replace sales supervisors: it can take over repetitive data tasks and give managers more time to focus on leadership and people skills [1] [2].

Human skills like creativity, negotiation, and personal trust remain very valuable.

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More Career Info

Career: First-Line Supervisors of Non-Retail Sales Workers

Employment & Wage Data

Median Wage

$84,130

Jobs (2024)

320,000

Growth (2024-34)

+0.0%

Annual Openings

24,800

Education

High school diploma or equivalent

Experience

Less than 5 years

Source: Bureau of Labor Statistics, Employment Projections 2024-2034

Task-Level AI Resilience Scores

AI-generated estimates of task resilience over the next 3 years

1

80% ResilienceCore Task

Prepare sales and inventory reports for management and budget departments.

2

75% ResilienceCore Task

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

3

70% ResilienceCore Task

Listen to and resolve customer complaints regarding services, products, or personnel.

4

70% ResilienceCore Task

Visit retailers and sales representatives to promote products and gather information.

5

65% ResilienceCore Task

Provide staff with assistance in performing difficult or complicated duties.

6

65% ResilienceSupplemental

Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

7

60% ResilienceCore Task

Hire, train, and evaluate personnel.

Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.

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