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The AI Resilience Report helps you understand how AI is likely to impact your current or future career. Drawing on data from over 1,500 occupations, it provides a clear snapshot to support informed career decisions.
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Not Very Resilient
Last Update: 4/23/2026
Your role’s AI Resilience Score is
30.6%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
Med
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
Most data sources align, with only minor variation. This is a well-supported result.
Contributing sources
AI Resilience Report forSecretaries and Administrative Assistants, Except Legal, Medical, and Executive
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive are less resilient to AI impacts than most occupations, according to our analysis of 7 sources.
The career of Secretaries and Administrative Assistants is labeled as "Not Very Resilient" because many of their routine tasks, like scheduling, sorting mail, and data entry, can now be automated with AI tools. While AI can handle these repetitive chores, human skills like empathy, judgment, and clear communication are still valuable for more complex tasks like helping visitors and organizing events.
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View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreThis role is not very resilient
The career of Secretaries and Administrative Assistants is labeled as "Not Very Resilient" because many of their routine tasks, like scheduling, sorting mail, and data entry, can now be automated with AI tools. While AI can handle these repetitive chores, human skills like empathy, judgment, and clear communication are still valuable for more complex tasks like helping visitors and organizing events.
Read full analysisAnalysis of Current AI Resilience
Secretaries & Admin Asst.
Updated Quarterly • Last Update: 2/17/2026
How is AI changing Secretaries & Admin Asst. jobs?
Administrative assistants handle many routine tasks – making copies of letters, sorting mail, scheduling appointments, answering phone calls, ordering supplies, and so on. Today’s office software and machines already do a lot of this work. For example, high-speed copiers and email make copying and mailing materials easy, and digital calendars help schedule events [1] [1].
In fact, a recent Oxford study found that nearly half of typical clinic admin duties (like printing letters, sorting postal mail or running payroll) could be automated with today’s technology [2]. Many offices now use email marketing tools or online ordering systems to replace manual mailing of newsletters and supplies. Even task-specific AI tools are emerging: some smart assistants can suggest meeting times or draft messages, helping save time.
Despite this, many parts of a secretary’s job still need a human. Answering a caller with a friendly greeting, understanding a tricky question, or helping a visitor find the right person – those usually need a human voice and judgement [1] [2]. Experts note that while automation can “ease pressures on staff” and let workers focus on more interesting work [2], no full secretary role is yet entirely replaceable by current AI [2].
In practice, AI and software augment secretaries by handling repetitive chores and data entry, so people can spend time on planning, communicating, and solving problems that AI isn’t good at.
Sources
How fast is AI adoption growing for Secretaries & Admin Asst.?
AI tools are already commercially available for many admin tasks, but offices adopt them at different speeds. Big tech companies are adding AI features (for example, Zoom is even exploring “digital twin” AI avatars that can join meetings for you [3]). However, using such tools can be expensive and complicated.
For many small offices, it can be cheaper and easier to pay a person than invest in new software. Secretaries’ pay rates are modest (often around $15–20/hr), so unless AI clearly saves money or time, businesses may hesitate.
Human and social factors also matter. People often prefer talking with a person for questions or problems, and there are privacy and training issues with AI. For now, most companies use a mix of basic tech (email, phone trees, calendar apps) and human assistants.
But over time, more AI features may arrive: smart scheduling assistants, voice-response bots, and auto-complete tools are improving. The good news is that as AI handles more boring tasks, secretaries can focus on work that requires a human touch – like organizing events, communicating clearly, and adapting to surprises. These skills – empathy, judgment and flexibility – remain hard for a machine, so human assistants will still be very valuable [2] [3]. (In short, AI will change the job, but not eliminate the need for smart, helpful people in it.)
Sources
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More Career Info
Career: Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
They help keep offices running smoothly by organizing schedules, handling communication, and supporting day-to-day tasks for coworkers.
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Employment & Wage Data
Median Wage
$46,290
Jobs (2024)
1,944,000
Growth (2024-34)
-1.6%
Annual Openings
202,800
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Maintain scheduling and event calendars.
2
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
3
Prepare conference or event materials, such as flyers or invitations.
4
Supervise other clerical staff and provide training and orientation to new staff.
5
Manage projects or contribute to committee or team work.
6
Develop or maintain internal or external company Web sites.
7
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
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