Not Very Resilient
Last Update: 8/30/2026
AI Resilience Score for Secretaries & Admin Asst.:
28.8%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
Med
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
Most data sources align, with only minor variation. This is a well-supported result.
Contributing sources
AI Resilience Report forSecretaries and Administrative Assistants, Except Legal, Medical, and Executive
$47,540 median salary•163,900 annual openings•SOC Code: 43-6014.00
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive are less resilient to AI impacts than most occupations, according to our analysis of 8 sources.
This career is labeled "Not Very Resilient" because so many of its core tasks, including scheduling, email drafting, meeting notes, and inbox management, are exactly what AI tools like Microsoft Copilot and ChatGPT are built to handle quickly and cheaply. The U.S. Bureau of Labor Statistics projects a loss of around 30,800 jobs in this field by 2034, and economists directly link that decline to the same productivity tools that admins use every day.
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This career is labeled "Not Very Resilient" because so many of its core tasks, including scheduling, email drafting, meeting notes, and inbox management, are exactly what AI tools like Microsoft Copilot and ChatGPT are built to handle quickly and cheaply. The U.S. Bureau of Labor Statistics projects a loss of around 30,800 jobs in this field by 2034, and economists directly link that decline to the same productivity tools that admins use every day.
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View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreAnalysis of Current AI Resilience
Secretaries & Admin Asst.
Updated Quarterly
How is AI changing Secretaries & Admin Asst. jobs?
Right now, AI is doing more augmenting than outright replacing in this field, but the pressure is real. The U.S. Bureau of Labor Statistics projects that employment of secretaries and administrative assistants (except legal, medical, and executive) will drop about 1.6% between 2024 and 2034 [1], a loss of roughly 30,800 jobs, and BLS economists directly link this decline to productivity-boosting technologies like scheduling apps, speech-to-text, and now generative AI [1]. At the same time, admins are quickly adopting the tools themselves: the American Society of Administrative Professionals reports that 76.9% of admins already use AI daily — nearly triple the rate from two years ago, leaning on ChatGPT and Microsoft Copilot to draft emails, summarize meetings, and automate repetitive tasks.
Office Dynamics International notes that AI tools are streamlining calendar coordination, inbox management, meeting notes, and expense tracking [2], while data-analysis systems increasingly support decision-making. Even so, Fortune profiled a CEO who vowed to fire anyone who doesn't use AI, yet admits the tech cannot replace her executive assistant's judgment, relationship-building, and "human work" [3].
Sources
How fast is AI adoption growing for Secretaries & Admin Asst.?
Adoption is moving fast because the tools are cheap, everywhere, and target the exact tasks admins already do. Robert Half points out that today's admins are "supporting AI-powered tools, troubleshooting tech, and often serving as the go-to for keeping digital workflows running," [4] which shows how quickly the role is shifting toward tech coordination. Costs favor adoption too: Copilot and ChatGPT subscriptions run only a few dollars per user per month, far cheaper than adding staff.
But there are speed bumps. ASAP members flagged concerns about data security and the lack of AI regulation [3], and greeting visitors, training coworkers on new tech, and reading a boss's mood are still very human tasks. The takeaway for you: the admins who learn AI tools while strengthening human skills like communication, judgment, and emotional intelligence are the ones turning this disruption into an opportunity rather than a threat.
Sources
Will AI replace Secretaries & Admin Asst.?
In part. We think AI will eventually automate a real share of this work, but the role isn't disappearing overnight, and the skills built here open real doors.
Our 28.8% AI Resilience Score reflects genuine exposure. The tasks that fill most of an admin's day, like scheduling, inbox management, meeting notes, and expense tracking, are exactly what tools like Copilot and ChatGPT are designed to handle [2]. The BLS projects a decline of roughly 30,800 jobs through 2034, directly linking that drop to productivity-boosting technology [1]. That's a real trend worth taking seriously.
What stays human is meaningful, though. Greeting visitors, reading a boss's mood, building trust with colleagues, and exercising judgment in messy situations are things AI still cannot do well [3]. And admins who learn the tools become more valuable, not less. Robert Half notes that today's admins are already troubleshooting tech and keeping digital workflows running [4], which is genuinely useful work.
The smarter move is to treat this role as a launchpad. Communication, organization, and tech fluency transfer cleanly into operations, project coordination, and office management. Build those human skills alongside your AI literacy, and you are preparing for a career that outlasts any single job title.
Sources
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Latest AI news for Secretaries & Admin Asst.
As AI reshapes the workforce, secretaries and administrative assistants face significant changes. Articles highlight a grim job outlook, noting that AI is impacting clerical roles beyond just coding, including tasks in HR and customer service. For instance, the Boston Herald discusses how administrative assistants are adapting by harnessing AI tools to enhance productivity. Embracing technology and developing new skills can foster resilience in this evolving landscape, ensuring these professionals remain valuable in a changing job market.
AI job risk expands beyond coders to back-office workers
betanews.com • 7/13/2026
New research finds AI exposure extends beyond coders to clerical, payroll, HR, bookkeeping and customer service roles across the U.S..
A grim job outlook meets a scrappy workforce as administrative assistants harness AI
www.bostonherald.com • 7/2/2026
Employment data offers a grim outlook for secretaries and administrative assistants in the age of artificial intelligence,
The Bureau of Labor Statistics Just Flagged 18 Jobs That AI Is Already Shrinking. Is Yours on the List?
www.inc.com • 5/19/2026
New government data reveals a quiet erosion happening inside most organizations. Those who notice it earliest will have the biggest...
More than 48,000 New Mexico jobs highly vulnerable to AI disruption
www.bizjournals.com • 3/29/2026
Research reveals which workers lack the skills and resources to adapt as AI reshapes the job market, with women disproportionately at risk.
Secretary jobs in the age of AI - by Hollis Robbins
www.noahpinion.blog • 1/17/2023
A lot of people are thinking very hard about the future of work right now, given the explosion in the capability and popularity of...
More Career Info
Career: Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
They help keep offices running smoothly by organizing schedules, handling communication, and supporting day-to-day tasks for coworkers.
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Employment & Wage Data
Median Wage
$47,540
Jobs (2025)
1,889,800
Growth (2025-35)
-6.0%
Annual Openings
163,900
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2025-2035
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Supervise other clerical staff and provide training and orientation to new staff.
2
Learn to operate new office technologies as they are developed and implemented.
3
Manage projects or contribute to committee or team work.
4
Train and assist staff with computer usage.
5
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
6
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
7
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
