BETA
Updated: Mar 24
BETA
Updated: Mar 24
Changing fast
Last Update: 3/13/2026
Your role’s AI Resilience Score is
14.8%
Median Score
Changing Fast
Evolving
Stable
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
What does this resilience result mean?
These roles are undergoing rapid transformation. Entry-level tasks may be automated, and career paths may look different in the near future.
AI Resilience Report for
Medical Secretaries and Administrative Assistants
They organize medical offices by scheduling appointments, handling paperwork, and helping patients with their questions and needs.
This role is changing fast
This career is labeled as "Changing fast" because many tasks like scheduling and managing patient records are being automated with AI and digital tools. While these technologies handle routine chores, medical secretaries still provide essential human skills, like empathy and problem-solving, that computers can't replicate.
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View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreThis role is changing fast
This career is labeled as "Changing fast" because many tasks like scheduling and managing patient records are being automated with AI and digital tools. While these technologies handle routine chores, medical secretaries still provide essential human skills, like empathy and problem-solving, that computers can't replicate.
Read full analysisContributing Sources
We aggregate scores from multiple models and supplement with employment projections for a more accurate picture of this occupation’s resilience. Expand to view all sources.
AI Resilience
AI Resilience Model v1.0
AI Task Resilience
CareerVillage's proprietary model that estimates how resilient each occupation's tasks are to AI automation and augmentation
Changing fast16.0%
16.0%
Microsoft's Working with AI
AI Applicability
Measures how applicable AI tools (like Bing Copilot) are to each occupation based on real usage patterns
Changing fast28.7%
28.7%
Anthropic's Observed Exposure
AI Resilience
Based on observed patterns of how Claude is being used across occupational tasks in real conversations
Changing fast10.8%
10.8%
Will Robots Take My Job
Automation Resilience
Estimates the probability of automation for each occupation based on research from Oxford University and other academic sources
Changing fast12.3%
12.3%
Althoff & Reichardt
Economic Growth
Measured as "Wage bill" which is a long term projection for average wage × employment. It's the total labor income flowing to an occupation
Changing fast7.7%
7.7%
High Demand
Labor Market Outlook
We use BLS employment projections to complement the AI-focused assessments from other sources.
Learn about this scoreGrowth Rate (2024-34):
4.2%
Growth Percentile:
65.4%
Annual Openings:
85,900
Annual Openings Pct:
87.7%
Analysis of Current AI Resilience
Medical Sec. & Admin. Asst.
Updated Quarterly • Last Update: 2/17/2026
What's changing and what's not
Medical secretaries and admins do things like scheduling appointments, handling patient records, and routing messages [1]. Many of those tasks are now partly done with computers. For example, hospitals use online scheduling and reminder systems that let patients book or change appointments without a phone call [2] [3].
Electronic health record (EHR) systems send lab results and documents straight into a patient’s file, so staff don’t have to mail or fax them by hand [2] [3]. Even voice-recognition “digital scribes” can turn a doctor’s spoken notes into chart entries, saving typing time [2]. These tools “reduce manual errors” and speed up work when set up correctly [3] [2].
Despite this, secretaries still need to supervise these tools and help with personal details. A recent study noted that as healthcare becomes more digital, secretaries must learn new tech skills and get training on emerging systems [4]. In practice, AI and software mostly handle routine steps, while humans check their work.
In short, software and AI now augment secretaries (helping with paperwork and data) but don’t fully replace the human mind and care in this role [1] [4].
Sources
AI in the real world
Hospitals and clinics are already using many digital tools for these jobs, so adding AI can make sense. Big healthcare systems have the budget to try AI that cuts costs and saves time [2] [3]. For instance, AI that schedules or reminds patients can lower no-shows and free up staff.
Because healthcare workers face heavy clerical workload, many experts see AI as a way to reduce burden and let teams focus on patients [2] [3].
At the same time, adoption can be slow. Small offices may find new AI tools expensive or hard to learn. Privacy rules (like HIPAA) and a need for high accuracy mean clinics move carefully.
Medical secretaries also bring human skills—like kindness with patients and problem-solving—that computers can’t match. In fact, research shows secretaries’ roles are evolving – they still guide technology and help the team, requiring clear training and support [4]. In the end, most experts say AI will amplify this career rather than erase it [2] [4]: by taking over drudgery, it lets secretaries use their judgment and personal touch where it matters.
Sources
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More Career Info
Career: Medical Secretaries and Administrative Assistants
Parent Careers
Similar Careers
Employment & Wage Data
Median Wage
$44,640
Jobs (2024)
850,000
Growth (2024-34)
+4.2%
Annual Openings
85,900
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
2
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
3
Arrange hospital admissions for patients.
4
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
5
Maintain medical records, technical library, or correspondence files.
6
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
7
Complete insurance or other claim forms.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
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