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The AI Resilience Report helps you understand how AI is likely to impact your current or future career. Drawing on data from over 1,500 occupations, it provides a clear snapshot to support informed career decisions.
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Not Very Resilient
Last Update: 4/23/2026
Your role’s AI Resilience Score is
33.8%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
High
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
Most data sources align, with only minor variation. This is a well-supported result.
Contributing sources
AI Resilience Report forMedical Secretaries and Administrative Assistants
Medical Secretaries and Administrative Assistants are less resilient to AI impacts than most occupations, according to our analysis of 7 sources.
This career is labeled as "Not Very Resilient" because many of the routine tasks like scheduling appointments and managing patient records are being automated by AI and digital tools. These technologies handle a lot of the clerical work, reducing the need for human intervention in these areas.
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View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreThis role is not very resilient
This career is labeled as "Not Very Resilient" because many of the routine tasks like scheduling appointments and managing patient records are being automated by AI and digital tools. These technologies handle a lot of the clerical work, reducing the need for human intervention in these areas.
Read full analysisAnalysis of Current AI Resilience
Medical Sec. & Admin. Asst.
Updated Quarterly • Last Update: 2/17/2026
How is AI changing Medical Sec. & Admin. Asst. jobs?
Medical secretaries and admins do things like scheduling appointments, handling patient records, and routing messages [1]. Many of those tasks are now partly done with computers. For example, hospitals use online scheduling and reminder systems that let patients book or change appointments without a phone call [2] [3].
Electronic health record (EHR) systems send lab results and documents straight into a patient’s file, so staff don’t have to mail or fax them by hand [2] [3]. Even voice-recognition “digital scribes” can turn a doctor’s spoken notes into chart entries, saving typing time [2]. These tools “reduce manual errors” and speed up work when set up correctly [3] [2].
Despite this, secretaries still need to supervise these tools and help with personal details. A recent study noted that as healthcare becomes more digital, secretaries must learn new tech skills and get training on emerging systems [4]. In practice, AI and software mostly handle routine steps, while humans check their work.
In short, software and AI now augment secretaries (helping with paperwork and data) but don’t fully replace the human mind and care in this role [1] [4].
Sources
How fast is AI adoption growing for Medical Sec. & Admin. Asst.?
Hospitals and clinics are already using many digital tools for these jobs, so adding AI can make sense. Big healthcare systems have the budget to try AI that cuts costs and saves time [2] [3]. For instance, AI that schedules or reminds patients can lower no-shows and free up staff.
Because healthcare workers face heavy clerical workload, many experts see AI as a way to reduce burden and let teams focus on patients [2] [3].
At the same time, adoption can be slow. Small offices may find new AI tools expensive or hard to learn. Privacy rules (like HIPAA) and a need for high accuracy mean clinics move carefully.
Medical secretaries also bring human skills—like kindness with patients and problem-solving—that computers can’t match. In fact, research shows secretaries’ roles are evolving – they still guide technology and help the team, requiring clear training and support [4]. In the end, most experts say AI will amplify this career rather than erase it [2] [4]: by taking over drudgery, it lets secretaries use their judgment and personal touch where it matters.
Sources
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More Career Info
Career: Medical Secretaries and Administrative Assistants
They organize medical offices by scheduling appointments, handling paperwork, and helping patients with their questions and needs.
Parent Careers
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Employment & Wage Data
Median Wage
$44,640
Jobs (2024)
850,000
Growth (2024-34)
+4.2%
Annual Openings
85,900
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
2
Arrange hospital admissions for patients.
3
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
4
Maintain medical records, technical library, or correspondence files.
5
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
6
Answer telephones and direct calls to appropriate staff.
7
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
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