Somewhat Resilient
Last Update: 6/19/2026
AI Resilience Score for Medical Sec. & Admin. Asst.:
36.4%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
High
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
Most data sources align, with only minor variation. This is a well-supported result.
Contributing sources
AI Resilience Report forMedical Secretaries and Administrative Assistants
$44,640 median salary•85,900 annual openings•SOC Code: 43-6013.00
Medical Secretaries and Administrative Assistants are somewhat less resilient to AI impacts than most occupations, according to our analysis of 7 sources.
Medical secretaries and administrative assistants are labeled "Somewhat Resilient" because AI is actively taking over a real chunk of their routine tasks, like scheduling, insurance verification, voicemail routing, and form-filling, but the work is not disappearing entirely. The strong and growing demand for healthcare is actually keeping employment numbers stable (with about 4.
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View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreThis role is somewhat resilient
Medical secretaries and administrative assistants are labeled "Somewhat Resilient" because AI is actively taking over a real chunk of their routine tasks, like scheduling, insurance verification, voicemail routing, and form-filling, but the work is not disappearing entirely. The strong and growing demand for healthcare is actually keeping employment numbers stable (with about 4.
Read full analysisAnalysis of Current AI Resilience
Medical Sec. & Admin. Asst.
Updated Quarterly
How is AI changing Medical Sec. & Admin. Asst. jobs?
Right now, AI is mostly augmenting medical office work rather than replacing it — but the speed of change is real. According to the Medical Group Management Association's February 2026 poll, practices are targeting AI for scheduling (31%), calls (27%), registration/eligibility (23%), and prior authorization (16%), and 68% of medical groups reported adding or expanding AI tools in 2025. The American Hospital Association reports [1] that hospitals like Cleveland Clinic and Mercy are using ambient AI scribes to cut documentation time, which used to land on support staff.
The American Medical Association's 2026 survey [2] found that more than four in five physicians (81 percent) use AI in their practices, more than double the 2023 rate (38 percent), with documentation as a top use case. Tasks like faxing, voicemail routing, insurance verification, and form-filling are increasingly handled by voice bots and AI agents. The good news: greeting patients, calming nervous visitors, and judgment calls still need humans.
Sources
How fast is AI adoption growing for Medical Sec. & Admin. Asst.?
Adoption is moving fast because the tools are commercially everywhere and the savings are huge — but it's not erasing jobs. The U.S. Bureau of Labor Statistics projects [3] that medical secretaries and administrative assistants are expected to see productivity-enhancing effects on their billing and claims management tasks, but these productivity effects are counteracted by the strong underlying demand for healthcare, meaning employment growth is still projected (about 4.2% growth through 2034). Brookings notes [4] that clerical and office administration occupations rank low on current AI usage but high on potential AI exposure, meaning the potential for change is bigger than what's happened so far.
Healthcare also slows adoption because of privacy, HIPAA, and patient-trust concerns — the AMA found [2] physicians emphasize the importance of data privacy (86 percent) and robust safety and efficacy validation (88 percent) as critical for broader AI adoption. Economist William Beach warns in EPIC for America's April 2026 jobs report [5] that secretaries and admin assistants, HR clerks, and medical secretaries are occupations about which we should be concerned for adaptation — so leaning into people skills, tech fluency, and certifications is the smart play.
Sources
Will AI replace Medical Sec. & Admin. Asst.?
Not entirely. We think AI will take over some tasks, but not the whole job.
Our 36.4% AI Resilience Score reflects real pressure on this role. Scheduling, insurance verification, prior authorization, and form-filling are already being handed off to voice bots and AI agents, and 68% of medical groups reported adding or expanding AI tools in 2025. Ambient AI scribes are cutting documentation time that used to fall on support staff [1], and more than four in five physicians now use AI in their practices, with documentation as a top use case [2]. The tasks most at risk are the repetitive, paper-heavy ones.
What stays human is the part patients actually notice: greeting someone who is scared, navigating a confusing situation with empathy, and making judgment calls that a bot cannot. Healthcare also slows AI adoption because of HIPAA, privacy rules, and patient-trust concerns [2].
The job market still looks reasonably healthy. The BLS projects modest employment growth through 2034, driven by strong underlying demand for healthcare [3]. That said, economists flag medical secretaries as an occupation to watch for adaptation [5]. The honest takeaway: this role is changing fast, and the people who build tech fluency alongside their people skills will be the ones who thrive.
Sources
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Latest AI news for Medical Sec. & Admin. Asst.
These articles highlight the evolving landscape for Medical Secretaries and Administrative Assistants in the age of AI. For instance, "The women who power America’s offices are making themselves AI-proof" emphasizes proactive strategies to enhance skills that AI can't replicate. Additionally, research in "AI poses bigger threat in jobs with more women" indicates that those in clerical roles may face challenges, but adaptability and resourcefulness remain crucial. Embracing continuous learning and developing unique human skills can foster resilience and open new opportunities in this changing field.
The women who power America’s offices are making themselves AI-proof
19thnews.org • 5/30/2026
Administrative assistants know you're wondering whether AI is coming for their jobs. They're not waiting to find out.
U.S. starting to see heavy job losses in roles exposed to AI
www.detroitnews.com • 5/20/2026
Several occupations saw heavy job losses for a second year in 2025, led by customer service representatives and certain types of secretaries...
AI poses bigger threat in jobs with more women, study finds
www.cbsnews.com • 1/29/2026
Workers in clerical and administrative roles could have the most trouble adapting to the impact of AI on jobs, new research shows.
Will AI finally kill off the office secretary?
www.thetimes.com • 9/1/2025
Technology may be able to handle administrative tasks, but some say firms can ill afford to lose the infinite resourcefulness of personal...
New study sheds light on what kinds of workers are losing jobs to AI
www.cbsnews.com • 8/28/2025
Stanford University research offers insights for students and young workers as artificial intelligence begins to reshape the labor market.
More Career Info
Career: Medical Secretaries and Administrative Assistants
They organize medical offices by scheduling appointments, handling paperwork, and helping patients with their questions and needs.
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Employment & Wage Data
Median Wage
$44,640
Jobs (2024)
850,000
Growth (2024-34)
+4.2%
Annual Openings
85,900
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
2
Arrange hospital admissions for patients.
3
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
4
Maintain medical records, technical library, or correspondence files.
5
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
6
Answer telephones and direct calls to appropriate staff.
7
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
