Somewhat Resilient
Last Update: 7/31/2026
AI Resilience Score for Medical Sec. & Admin. Asst.:
37.0%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
High
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
Most data sources align, with only minor variation. This is a well-supported result.
Contributing sources
AI Resilience Report forMedical Secretaries and Administrative Assistants
$45,930 median salary•85,900 annual openings•SOC Code: 43-6013.00
Medical Secretaries and Administrative Assistants are somewhat less resilient to AI impacts than most occupations, according to our analysis of 8 sources.
Medical secretaries and administrative assistants are labeled "Somewhat Resilient" because AI is actively taking over a real chunk of their routine tasks, like scheduling, insurance verification, voicemail routing, and form-filling, but the work is not disappearing entirely. The strong and growing demand for healthcare is actually keeping employment numbers stable (with about 4.2% projected growth through 2034), even as AI tools handle more of the behind-the-scenes paperwork.
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More career infoAnalysisChatNewsMoreThis role is somewhat resilient
Medical secretaries and administrative assistants are labeled "Somewhat Resilient" because AI is actively taking over a real chunk of their routine tasks, like scheduling, insurance verification, voicemail routing, and form-filling, but the work is not disappearing entirely. The strong and growing demand for healthcare is actually keeping employment numbers stable (with about 4.2% projected growth through 2034), even as AI tools handle more of the behind-the-scenes paperwork.
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View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreAnalysis of Current AI Resilience
Medical Sec. & Admin. Asst.
Updated Quarterly
How is AI changing Medical Sec. & Admin. Asst. jobs?
Right now, AI is mostly augmenting medical office work rather than replacing it — but the speed of change is real. According to the Medical Group Management Association's February 2026 poll, practices are targeting AI for scheduling (31%), calls (27%), registration/eligibility (23%), and prior authorization (16%), and 68% of medical groups reported adding or expanding AI tools in 2025. The American Hospital Association reports [1] that hospitals like Cleveland Clinic and Mercy are using ambient AI scribes to cut documentation time, which used to land on support staff.
The American Medical Association's 2026 survey [2] found that more than four in five physicians (81 percent) use AI in their practices, more than double the 2023 rate (38 percent), with documentation as a top use case. Tasks like faxing, voicemail routing, insurance verification, and form-filling are increasingly handled by voice bots and AI agents. The good news: greeting patients, calming nervous visitors, and judgment calls still need humans.
Sources
How fast is AI adoption growing for Medical Sec. & Admin. Asst.?
Adoption is moving fast because the tools are commercially everywhere and the savings are huge — but it's not erasing jobs. The U.S. Bureau of Labor Statistics projects [3] that medical secretaries and administrative assistants are expected to see productivity-enhancing effects on their billing and claims management tasks, but these productivity effects are counteracted by the strong underlying demand for healthcare, meaning employment growth is still projected (about 4.2% growth through 2034). Brookings notes [4] that clerical and office administration occupations rank low on current AI usage but high on potential AI exposure, meaning the potential for change is bigger than what's happened so far.
Healthcare also slows adoption because of privacy, HIPAA, and patient-trust concerns — the AMA found [2] physicians emphasize the importance of data privacy (86 percent) and robust safety and efficacy validation (88 percent) as critical for broader AI adoption. Economist William Beach warns in EPIC for America's April 2026 jobs report [5] that secretaries and admin assistants, HR clerks, and medical secretaries are occupations about which we should be concerned for adaptation — so leaning into people skills, tech fluency, and certifications is the smart play.
Sources
Will AI replace Medical Sec. & Admin. Asst.?
Not entirely. We think AI will take over some tasks, but not the whole job.
Medical secretaries and administrative assistants score a 37.0% AI Resilience Score, which tells you this role faces real pressure. Scheduling, insurance verification, prior authorization, and voicemail routing are already being handed off to AI tools, and adoption is accelerating fast: 68% of medical groups reported adding or expanding AI in 2025, with documentation as a top target [2]. That means some of the most repetitive parts of this job are genuinely at risk.
What stays human is meaningful, though. Greeting patients, calming someone who just got a scary diagnosis, and making judgment calls in messy situations are not things a bot handles well. HIPAA constraints and patient-trust concerns are also slowing adoption in ways that protect the role for now [2].
The job market picture offers some cushion. The BLS projects employment growth through 2034, driven by strong underlying healthcare demand [3]. Still, economists flag medical secretaries as a group that needs to actively adapt [5]. If you are in this field or heading into it, leaning into tech fluency alongside people skills is the move. The job will change more than it will disappear.
Sources
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Latest AI news for Medical Sec. & Admin. Asst.
These articles highlight the evolving landscape for Medical Secretaries and Administrative Assistants in an AI-driven job market. The BLS report indicates that while some roles may decline, the demand for tech-savvy administrative professionals will grow, emphasizing the need for skills in AI and IT. Additionally, the 19th News article showcases how workers are proactively enhancing their skill sets to remain valuable, suggesting that adaptability will be key to thriving in this field. Embracing these changes can help students build AI resilience in their careers.
Artificial intelligence, information technology, and employment, 2024–34
www.bls.gov • 7/17/2026
July 16, 2026. Increasing use of information technology (IT), including artificial intelligence (AI), will boost demand for workers in some occupations over...
The women who power America’s offices are making themselves AI-proof
19thnews.org • 6/20/2026
Administrative assistants know you're wondering whether AI is coming for their jobs. They're not waiting to find out.
U.S. starting to see heavy job losses in roles exposed to AI
www.detroitnews.com • 5/16/2026
Several occupations saw heavy job losses for a second year in 2025, led by customer service representatives and certain types of secretaries...
New study sheds light on what kinds of workers are losing jobs to AI
www.cbsnews.com • 8/28/2025
Stanford University research offers insights for students and young workers as artificial intelligence begins to reshape the labor market.
Secretary jobs in the age of AI - by Hollis Robbins
www.noahpinion.blog • 1/17/2023
In this post, she predicts that secretaries could be in demand in the AI-driven future — not as old-style administrative assistants, but as...
More Career Info
Career: Medical Secretaries and Administrative Assistants
They organize medical offices by scheduling appointments, handling paperwork, and helping patients with their questions and needs.
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Employment & Wage Data
Median Wage
$45,930
Jobs (2024)
850,000
Growth (2024-34)
+4.2%
Annual Openings
85,900
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
2
Arrange hospital admissions for patients.
3
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
4
Maintain medical records, technical library, or correspondence files.
5
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
6
Answer telephones and direct calls to appropriate staff.
7
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
