Somewhat Resilient

Last Update: 10/7/2026

AI Resilience Score for Counter and Rental Clerks:

40.2%

Median Score

Meaningful human contribution

Low

Long-term employer demand

High

Sustained economic opportunity

Med

Our confidence in this score:
High

Methodology and Scoring Rationale

To score how resilient counter and rental clerk work is to AI, we ask one question in three parts:

First, how much of the job still needs a human, read from five AI-exposure sources: our own AI Resilience Model, Anthropic's Observed Exposure, Microsoft's AI Applicability, Will Robots Take My Job, and OpenAI Signals. We call this dimension Meaningful Human Contribution (MHC) and weight it at 40%.

Next, whether employers will keep hiring for this job over the long term. This dimension, which we call Long-term Employer Demand (LTE), is calculated from BLS data and weighted at 30%.

Last, whether pay and mobility will hold up. We use wage bill and adaptive capacity data from independent researchers (Althoff & Reichardt, 2026; Manning & Aguirre, 2026). We call this dimension Sustained Economic Opportunity (SEO) and weight it at 30%.

For counter and rental clerks, all eight sources had data and largely agreed: four of five AI exposure sources rated the work Low on resilience, with OpenAI Signals the lone Medium. That near-consensus keeps confidence high. Strong employer demand lifts the score, but low human contribution and weak adaptive capacity pull it toward a narrow "Somewhat Resilient" rating.

AI Resilience Report forCounter and Rental Clerks

$41,300 median salary•46,100 annual openings•SOC Code: 41-2021.00

Counter and Rental Clerks are somewhat less resilient to AI impacts than most occupations, according to our analysis of 8 sources.

Counter and rental clerk work is labeled "Somewhat Resilient" because AI is already handling a big chunk of the routine tasks in this career, like reservations, customer service chats, and record-keeping, with some platforms now resolving around 80% of customer requests without any human involved. At the same time, real-world tasks like physically inspecting equipment, making judgment calls on damage, and helping frustrated customers when technology gets something wrong still need a human touch that AI genuinely struggles to replace.

Learn more about how you can thrive in this position

This role is somewhat resilient

Counter and rental clerk work is labeled "Somewhat Resilient" because AI is already handling a big chunk of the routine tasks in this career, like reservations, customer service chats, and record-keeping, with some platforms now resolving around 80% of customer requests without any human involved. At the same time, real-world tasks like physically inspecting equipment, making judgment calls on damage, and helping frustrated customers when technology gets something wrong still need a human touch that AI genuinely struggles to replace.

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Analysis of current AI resilience

Counter and Rental Clerks

Updated quarterly

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More Career Info

Career: Counter and Rental Clerks

They assist customers by taking orders, answering questions, and providing rental items like cars or equipment.

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Employment & Wage Data

Median Wage

$41,300

Jobs (2025)

409,400

Growth (2025-35)

+3.0%

Annual Openings

46,100

Education

No formal educational credential

Experience

None

Source: Bureau of Labor Statistics, Employment Projections 2025-2035

Task-Level AI Resilience Scores

AI-generated estimates of task resilience over the next 3 years

1

78% ResilienceCore Task

Inspect and adjust rental items to meet needs of customer.

2

75% ResilienceCore Task

Prepare merchandise for display or for purchase or rental.

3

70% ResilienceCore Task

Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.

4

65% ResilienceCore Task

Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.

5

55% ResilienceCore Task

Recommend and provide advice on a wide variety of products and services.

6

52% ResilienceCore Task

Rent items, arrange for provision of services to customers, and accept returns.

7

45% ResilienceSupplemental

Allocate equipment to participants in sporting events or recreational activities.

Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.

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