Media and Communication Workers, All Other

However, other tasks still need a real human. Greeting guests at events, cheering people on, or acting as master of ceremonies requires a warm, friendly person. It’s hard for a robot or AI to crack jokes or calm a crowd the way a human can.

Experts also say that in emergencies, while AI-backed PA systems could quickly play safety messages ^[3], actual crowd control is mostly handled by real staff who know human emotions. Some planning tasks are partly automated: many event planners use AI tools today to book venues or handle schedules. One industry survey found that over three-quarters of event organizers already use AI-based tools at least monthly and see it as a productivity booster ^[4].

But meeting with a director to plan details or soothing people in a panic usually stays a human job, because trust and creativity matter a lot.

On the other hand, some factors could slow AI’s use in these jobs. Small venues or event groups may not afford new machines or systems immediately. People also like a human touch in fun events, so customers might prefer a live host.

And in critical moments (like emergencies), organizers might trust a trained person more than a robot to give instructions. Social acceptance plays a role: while AI chatbots and automated reminders are common behind the scenes, most attendees still expect a real human face at a banquet or ceremony. Overall, experts believe AI will grow gradually in this field, mostly helping with planning and information, while many human skills – friendliness, quick thinking, leadership – stay very important ^{[4] [3]}.