Somewhat Resilient

Last Update: 8/30/2026

AI Resilience Score for Info & Record Clerks:

35.0%

Median Score

Meaningful human contribution

Low

Long-term employer demand

Med

Sustained economic opportunity

Low

Our confidence in this score:

Medium

Contributing sources

AI Resilience Report forInformation and Record Clerks, All Other

$49,500 median salary•15,000 annual openings•SOC Code: 43-4199.00

Information and Record Clerks, All Other are somewhat less resilient to AI impacts than most occupations, according to our analysis of 5 sources.

This career is labeled "Somewhat Resilient" because AI is already changing a big chunk of the day-to-day work, like sorting, tagging, and searching records, but humans are still needed to oversee those tools, handle tricky edge cases, and make sure everything follows legal and privacy rules. The software is affordable and spreading quickly, which means demand for clerks who only do basic data entry and filing tasks is expected to shrink over the coming years.

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How is AI changing Info & Record Clerks jobs?

If your job title falls under "Information and Record Clerks, All Other," the work of organizing, tagging, and retrieving records is already being reshaped by AI — mostly as augmentation today, with some automation on the horizon. ARMA International, the leading professional group for records managers, describes AI as a tool that can streamline operations, improve accuracy, and free up human capital for higher-value work, with practical uses including automated classification, metadata tagging, intelligent search, risk identification, compliance monitoring, redaction, and detection of redundant or obsolete content. The Society of American Archivists just launched an AI Task Force ^[1] charged with helping the profession navigate the ethical, technical, accessibility, and organizational impacts of AI technologies — a sign the field is actively integrating, not ignoring, these tools.

The Bureau of Labor Statistics confirms the direction of travel: as AI integrates into workflows ^[2], various types of office and administrative support workers are expected to see additional efficiency gains, dampening demand for several clerk occupations through 2034.

Sources

[1]www2.archivists.org

[2]bls.gov

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How fast is AI adoption growing for Info & Record Clerks?

Adoption is likely to be fairly quick because the software is already commercially available and cheap compared to salaries — but it won't be instant. The World Economic Forum's Future of Jobs Report ^[3] lists clerical jobs among the fastest-declining, driven by broadening digital access, AI and information processing technologies, and robots and autonomous systems. A Brookings analysis covered by eWeek ^[4] warns that office clerks, receptionists, and secretaries are among the most at-risk occupations, largely because of their low adaptive capacity.

But ARMA also cautions against a rip-and-replace mindset, noting that realizing that promise depends on having high-quality data, clear business rules, and proper human oversight. Legal, privacy, and compliance rules — plus the risk of AI misclassifying sensitive records — mean humans are still needed to set policy, review edge cases, and manage governance. The hopeful takeaway: the clerks who learn to run these AI tools, audit their outputs, and speak the language of records governance will be the most valuable ones in the room.

Sources

[3]weforum.org

[4]eweek.com

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Will AI replace Info & Record Clerks?

Not entirely. We think AI will take over some tasks, but not the whole job.

Information and Record Clerks score a 35.0% AI Resilience Score, which is a real warning sign. The core work of organizing, tagging, and retrieving records is exactly what AI does well, and clerical roles are among the fastest-declining occupations as digital access and AI information-processing tools spread ^[3]. The Bureau of Labor Statistics also expects AI integration to dampen demand for several clerk occupations through 2034 ^[2].

That said, full replacement is not the same as meaningful change. The Society of American Archivists recently launched an AI Task Force to help the profession navigate the ethical, technical, and organizational impacts of these tools ^[1], which signals active adaptation, not surrender. Legal, privacy, and compliance requirements still demand human judgment, especially when AI misclassifies sensitive records or runs into edge cases that policy alone cannot resolve.

The clerks with the best footing will be the ones who learn to operate AI tools, audit their outputs, and speak the language of records governance. That is a real skill shift, and it will not suit everyone. But it is also a genuine path forward for people willing to grow with the role.

Sources

[1]www2.archivists.org

[2]bls.gov

[3]weforum.org

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How can Info & Record Clerks prepare for AI?

Learn how AI tools handle records classification and metadata tagging.

ARMA International identifies automated classification, metadata tagging, and intelligent search as core AI functions already reshaping records work, so start building familiarity with these concepts now. You can explore free tutorials on platforms like Coursera or YouTube about document management systems and metadata basics, then look into ARMA's own resources at arma.org to see how professionals are using these tools in real workplaces.

Study the compliance and governance rules that keep humans in the loop.

The analysis points out that legal, privacy, and compliance requirements (plus the real risk of AI misclassifying sensitive records) mean organizations still need people who can set policy and review tricky cases. Take a free introductory course on data privacy fundamentals, and look up how records governance works by reading beginner-friendly guides on government or professional association websites, since understanding these rules is exactly what will make you hard to replace.

Follow the Society of American Archivists AI Task Force to stay current.

The Society of American Archivists launched a dedicated AI Task Force (www2.archivists.org) to help the profession handle the ethical, technical, accessibility, and organizational impacts of AI, which means real professionals are actively mapping out where humans still matter. Bookmark their updates and read their published findings as they come out, so you can speak knowledgeably about AI ethics and accessibility challenges in records work during future job interviews.

Build skills in auditing AI outputs and spotting errors in automated systems.

The analysis warns that ARMA cautions against rip-and-replace approaches because AI needs high-quality data, clear business rules, and proper human oversight to work well. Practice your critical eye by doing exercises where you check data for errors or inconsistencies, and learn what "redundant or obsolete content" means in a records context, since the clerks who can catch AI mistakes and explain why they matter will be the most valuable people in any office.

Strengthen your adaptability by understanding why clerical jobs face pressure.

The World Economic Forum's Future of Jobs Report and a Brookings analysis covered by eWeek both flag clerical roles as fast-declining partly because of low adaptive capacity, meaning the workers who actively learn new tools and workflows will separate themselves from the crowd. Take on any opportunity at school or in part-time work to use digital organization tools, volunteer to manage files or records for a club or local organization, and treat every new software tool as a chance to practice the kind of flexible learning that employers in this field will reward.

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Latest AI news for Info & Record Clerks

These articles highlight the growing influence of AI on careers like "Information and Record Clerks, All Other." For instance, the legal community's adaptation to AI tools showcases how efficiency in record management is becoming crucial. Additionally, as automation increases, understanding AI's role can help clerks adapt and thrive, ensuring they remain valuable in an evolving job landscape. Embracing AI resilience will be vital, as those who can integrate technology with their skills are more likely to find success in this field.

AI benefits, pitfalls in legal industry discussed in Daily Record webinar

thedailyrecord.com • 8/30/2026

During a Daily Record webinar, three law professionals addressed the growing impact of artificial intelligence on their industry.

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www.courtnewsohio.gov • 4/2/2026

A March survey found that more than 90% of attorneys worldwide are using at least one artificial intelligence tool in their daily work.

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