Not Very Resilient
Last Update: 7/31/2026
AI Resilience Score for Info & Record Clerks:
23.0%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
Med
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
Most data sources align, with only minor variation. This is a well-supported result.
Contributing sources
AI Resilience Report forInformation and Record Clerks, All Other
$49,500 median salary•17,800 annual openings•SOC Code: 43-4199.00
Information and Record Clerks, All Other are less resilient to AI impacts than most occupations, according to our analysis of 5 sources.
This career is labeled "Not Very Resilient" because the core tasks that clerks have traditionally done, like sorting files, tagging records, monitoring compliance, and processing requests, are exactly the kinds of repetitive, rule-based work that AI handles well and is already taking over in many organizations. Tools built into widely used software like Microsoft 365 can now classify and manage records automatically, making it easy and affordable for employers to reduce their reliance on human clerks.
Learn more about how you can thrive in this position
View analysis
Chat with Coach
Latest news
More career infoAnalysisChatNewsMoreThis role is not very resilient
This career is labeled "Not Very Resilient" because the core tasks that clerks have traditionally done, like sorting files, tagging records, monitoring compliance, and processing requests, are exactly the kinds of repetitive, rule-based work that AI handles well and is already taking over in many organizations. Tools built into widely used software like Microsoft 365 can now classify and manage records automatically, making it easy and affordable for employers to reduce their reliance on human clerks.
Read full analysisLearn more about how you can thrive in this position
View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreAnalysis of Current AI Resilience
Info & Record Clerks
Updated Quarterly
How is AI changing Info & Record Clerks jobs?
If you're worried about a future as an information or records clerk, here's the honest picture: a lot of the routine work in this role is being automated, but humans are still needed to keep the systems trustworthy. According to ARMA International's records management magazine, AI tools are already handling classification (so officers don't spend hours sorting content), automated metadata tagging, intelligent search, risk identification, continuous compliance monitoring, and automated redaction for legal or FOIA requests. These tools save time, reduce errors, and free staff to focus on higher-value work, but ARMA stresses that success depends on human governance, oversight, and "high-quality data, clear business rules" — meaning clerks are shifting from doing the filing to supervising the AI that files.
Goldman Sachs research reported by Fortune confirms this trend on the labor side: AI scores high on substitution risk for occupations like insurance claims clerks and bill collectors, where it can handle most core tasks [1] [2].
Sources
How fast is AI adoption growing for Info & Record Clerks?
Adoption is moving fast because the technology is cheap and widely available — many organizations already pay for Microsoft 365 and its Purview compliance tool [3], so adding AI classification is a small extra step. Economic pressure also pushes adoption: the U.S. Bureau of Labor Statistics projects employment of information clerks to decline 3 percent from 2024 to 2034 [4], and the World Economic Forum's Future of Jobs Report 2025 [5] lists clerical roles among the fastest-declining occupations through 2030. Brookings warns that administrative and clerical "Gateway" jobs in the Northeast and Sun Belt show the highest AI exposure, creating uncertainty around stepping-stone roles that support upward mobility.
Still, things that slow full replacement include legal accountability, privacy rules, and the need for human judgment when AI makes mistakes that could expose sensitive data [1]. The good news: young workers fluent in AI tools can become the people who run, audit, and improve these systems — a more valuable role than the one being automated away.
Sources
Will AI replace Info & Record Clerks?
In part. We think AI will eventually automate a real share of this work, but the role won't disappear overnight, and the skills you build here can carry you further than this one job title.
The core tasks of sorting, classifying, and filing records are already being handled by AI tools in many organizations [3]. The World Economic Forum lists clerical roles among the fastest-declining occupations through 2030 [5], and the BLS projects employment of information clerks to decline 3 percent through 2034 [4]. Our own data puts this career at a 23.0% AI Resilience Score, meaning it faces more exposure than most. That's worth taking seriously.
What stays human is the oversight: catching errors when AI misfires on sensitive data, applying judgment to edge cases, and keeping systems accountable under privacy and legal rules [1]. Those responsibilities require trust and context that software alone can't provide.
The smarter play is to treat this role as a launchpad. Workers who learn to configure, audit, and improve AI records systems become more valuable, not less. Skills in data governance, compliance, and information management transfer well into healthcare administration, legal support, and IT operations. The job as it exists today is changing fast. Your career doesn't have to change with it in a bad way.
Sources
Help us improve this report.
Tell us if this analysis feels accurate or we missed something.
Share your feedback
Latest AI news for Info & Record Clerks
These articles highlight the evolving landscape for "Information and Record Clerks, All Other" as AI technology advances. For instance, the Microsoft study indicates that clerical roles may face disruption, but the Vanguard research shows that many AI-exposed professions are thriving, suggesting resilience is possible. Students should focus on enhancing their tech skills and adaptability to stay relevant in a changing job market, ensuring they can leverage AI as a tool rather than be replaced by it. Embracing continuous learning will be key to navigating this transition successfully.
AI job risk expands beyond coders to back-office workers
betanews.com • 7/14/2026
New research finds AI exposure extends beyond coders to clerical, payroll, HR, bookkeeping and customer service roles across the U.S..
The ‘occupations most exposed to AI automation’ actually outperform the rest of the job market, new research reveals
fortune.com • 12/27/2025
A new Vanguard study reveals that the 100 professions rubbing shoulders with AI the most are thriving, but admits there will be some...
New study sheds light on what kinds of workers are losing jobs to AI
www.cbsnews.com • 8/28/2025
Stanford University research offers insights for students and young workers as artificial intelligence begins to reshape the labor market.
AI poses potential threat to these popular South Florida jobs, study says
www.bizjournals.com • 8/8/2025
AI could reshape South Florida's job market, with customer service roles at risk. Microsoft study reveals which occupations face disruption.
Growth trends for selected occupations considered at risk from automation
www.bls.gov • 7/13/2022
This article assembles the individual occupations that widely cited recent works on automation consider highly vulnerable to substitution by robots and AI
More Career Info
Career: Information and Record Clerks, All Other
They organize and manage various documents and information to keep records accurate and easy to find when needed.
Parent Careers
Employment & Wage Data
Median Wage
$49,500
Jobs (2024)
153,300
Growth (2024-34)
-0.2%
Annual Openings
17,800
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
