Will AI replace Info & Record Clerks?

Not entirely. We think AI will take over some tasks, but not the whole job. Information and Record Clerks sit at a 35.4% AI Resilience Score, which tells you this role is under real pressure. The core work, classifying records, tagging metadata, and retrieving files, is exactly what AI tools are already being built to handle. The World Economic Forum lists clerical jobs among the fastest-declining occupations, driven by AI and information processing technologies , and the Bureau of Labor Statistics expects efficiency gains from AI to dampen demand for clerk roles through 2034 . That said, the job does not disappear cleanly. Legal, privacy, and compliance rules mean someone still has to set policy, review edge cases, and catch AI misclassifications before they cause real harm. The Society of American Archivists recently launched an AI Task Force specifically to help the profession navigate these ethical and organizational challenges , which signals active integration, not abandonment. The honest picture: clerks who learn to operate AI tools, audit their outputs, and speak the language of records governance will hold on. Those who do not adapt face a harder road. The economic opportunity in this field is limited, so building those governance and oversight skills sooner rather than later is the most practical move you can make.

How is AI changing Info & Record Clerks jobs?

If your job title falls under "Information and Record Clerks, All Other," the work of organizing, tagging, and retrieving records is already being reshaped by AI — mostly as augmentation today, with some automation on the horizon. ARMA International, the leading professional group for records managers, describes AI as a tool that can streamline operations, improve accuracy, and free up human capital for higher-value work, with practical uses including automated classification, metadata tagging, intelligent search, risk identification, compliance monitoring, redaction, and detection of redundant or obsolete content. The Society of American Archivists just launched an AI Task Force charged with helping the profession navigate the ethical, technical, accessibility, and organizational impacts of AI technologies — a sign the field is actively integrating, not ignoring, these tools. The Bureau of Labor Statistics confirms the direction of travel: as AI integrates into workflows , various types of office and administrative support workers are expected to see additional efficiency gains, dampening demand for several clerk occupations through 2034.

How fast is AI adoption growing for Info & Record Clerks?

Adoption is likely to be fairly quick because the software is already commercially available and cheap compared to salaries — but it won't be instant. The World Economic Forum's Future of Jobs Report lists clerical jobs among the fastest-declining, driven by broadening digital access, AI and information processing technologies, and robots and autonomous systems. A Brookings analysis covered by eWeek warns that office clerks, receptionists, and secretaries are among the most at-risk occupations, largely because of their low adaptive capacity. But ARMA also cautions against a rip-and-replace mindset, noting that realizing that promise depends on having high-quality data, clear business rules, and proper human oversight. Legal, privacy, and compliance rules — plus the risk of AI misclassifying sensitive records — mean humans are still needed to set policy, review edge cases, and manage governance. The hopeful takeaway: the clerks who learn to run these AI tools, audit their outputs, and speak the language of records governance will be the most valuable ones in the room.

Somewhat Resilient

Last Update: 11/4/2026

AI Resilience Score for Info & Record Clerks:

35.4%

Median Score

Meaningful human contribution

Low

Long-term employer demand

Med

Sustained economic opportunity

Low

Our confidence in this score:

Medium

AI Resilience Report forInformation and Record Clerks, All Other

$49,500 median salary•15,000 annual openings•SOC Code: 43-4199.00

Information and Record Clerks, All Other are somewhat less resilient to AI impacts than most occupations, according to our analysis of 5 sources.

This career is labeled "Somewhat Resilient" because AI is already changing a big chunk of the day-to-day work, like sorting, tagging, and searching records, but humans are still needed to oversee those tools, handle tricky edge cases, and make sure everything follows legal and privacy rules. The software is affordable and spreading quickly, which means demand for clerks who only do basic data entry and filing tasks is expected to shrink over the coming years.

Learn more about how you can thrive in this position

This role is somewhat resilient

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Analysis of current AI resilience

Info & Record Clerks

Updated quarterly

Your move

How can Info & Record Clerks prepare for AI?

Learn how AI classification and metadata tagging tools actually work.

ARMA International specifically highlights automated classification, metadata tagging, and intelligent search as the AI functions already reshaping records work, so start building familiarity with these concepts now. Try free tutorials on platforms like Coursera or YouTube that cover database organization, tagging systems, and document management software, because understanding what these tools do will help you use and audit them on the job.

Follow the Society of American Archivists AI Task Force to stay current on real industry debates.

The Society of American Archivists (www2.archivists.org) just launched an AI Task Force focused on the ethical, technical, accessibility, and organizational impacts of AI in records work, which means the profession is actively wrestling with big questions right now. Bookmark their website, read their published updates, and pay attention to the governance and ethics discussions, because clerks who understand these concerns will be trusted to handle sensitive decisions that AI cannot make alone.

Study the basics of records compliance, privacy rules, and governance policies.

The analysis points out that legal, privacy, and compliance rules are a key reason humans remain essential in this field, since AI can misclassify sensitive records and someone has to catch those mistakes. Look for free resources from ARMA International (arma.org) on records governance, and read beginner-friendly articles about data privacy law, because the clerks who can speak the language of compliance will be the hardest ones to replace.

Practice auditing AI outputs by questioning and checking automated results.

The analysis warns that realizing AI's promise depends on high-quality data, clear business rules, and proper human oversight, meaning someone has to review what the AI produces. Build this habit now by practicing critical evaluation in any context, checking whether AI-generated summaries or categorizations are accurate, and learning to spot errors in organized information, because auditing AI work is one of the most valuable skills you can bring to this career.

Build awareness of the World Economic Forum's Future of Jobs findings to make smart career choices.

The WEF Future of Jobs Report (weforum.org) identifies clerical roles as among the fastest-declining occupations, driven by AI and information processing technologies, and a Brookings analysis flagged low adaptive capacity as the biggest risk factor for clerks. Counter that risk by actively seeking out new tools, certifications, and responsibilities rather than staying comfortable, because the analysis makes clear that the clerks who adapt and learn to run AI systems will be far more employable than those who do not.

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Latest AI news for Info & Record Clerks

Students pursuing careers as Information and Record Clerks should pay attention to how AI is reshaping their field. Articles highlight that while some clerical roles may face disruption, AI can also enhance productivity by automating repetitive tasks, allowing workers to focus on more complex duties. For instance, the Goldman Sachs article notes that AI could boost jobs where it augments human labor. Embracing AI tools can help clerks develop resilience, ensuring they remain valuable in a changing job landscape.