Not Very Resilient

Last Update: 6/19/2026

AI Resilience Score for Info & Record Clerks:

23.0%

Median Score

Meaningful human contribution

Low

Long-term employer demand

Med

Sustained economic opportunity

Low

Our confidence in this score:
Medium-high

Contributing sources

Methodology and Scoring Rationale

To score how resilient information and record clerk work is to AI, we ask one question in three parts:

First, how much of the job still needs a human, read from four AI-exposure sources: our own AI Resilience Model, Anthropic's Observed Exposure, Microsoft's AI Applicability, and Will Robots Take My Job. We call this dimension Meaningful Human Contribution (MHC) and weight it at 40%.

Next, whether employers will keep hiring for this job over the long term. This dimension, which we call Long-term Employer Demand (LTE), is calculated from BLS data and weighted at 30%.

Last, whether pay and mobility will hold up. We use wage bill and adaptive capacity data from independent researchers (Althoff & Reichardt, 2026; Manning & Aguirre, 2026). We call this dimension Sustained Economic Opportunity (SEO) and weight it at 30%.

For information and record clerks, five of seven sources had data, with Anthropic and Microsoft sitting this one out. The sources that did weigh in agreed closely: both AI Resilience Model and Will Robots Take My Job rated AI exposure as high, meaning machines can handle much of the organizing and retrieval work. Weak pay signals from Wage Bill pulled the score further down, landing this role at "Not Very Resilient."

AI Resilience Report forInformation and Record Clerks, All Other

$48,360 median salary17,800 annual openingsSOC Code: 43-4199.00

Information and Record Clerks, All Other are less resilient to AI impacts than most occupations, according to our analysis of 5 sources.

This career is labeled "Not Very Resilient" because the core tasks that clerks spend most of their time on, like sorting files, tagging records, monitoring compliance, and processing requests, are exactly the kinds of repetitive, rule-based work that AI handles quickly and cheaply. Tools already built into software many organizations use (like Microsoft 365) can automate classification and metadata tagging with little extra cost, which means employers have a strong reason to adopt AI fast.

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This role is not very resilient

This career is labeled "Not Very Resilient" because the core tasks that clerks spend most of their time on, like sorting files, tagging records, monitoring compliance, and processing requests, are exactly the kinds of repetitive, rule-based work that AI handles quickly and cheaply. Tools already built into software many organizations use (like Microsoft 365) can automate classification and metadata tagging with little extra cost, which means employers have a strong reason to adopt AI fast.

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Analysis of Current AI Resilience

Info & Record Clerks

Updated Quarterly

Analysis
Suggested Actions
State of Automation

How is AI changing Info & Record Clerks jobs?

If you're worried about a future as an information or records clerk, here's the honest picture: a lot of the routine work in this role is being automated, but humans are still needed to keep the systems trustworthy. According to ARMA International's records management magazine, AI tools are already handling classification (so officers don't spend hours sorting content), automated metadata tagging, intelligent search, risk identification, continuous compliance monitoring, and automated redaction for legal or FOIA requests. These tools save time, reduce errors, and free staff to focus on higher-value work, but ARMA stresses that success depends on human governance, oversight, and "high-quality data, clear business rules" — meaning clerks are shifting from doing the filing to supervising the AI that files.

Goldman Sachs research reported by Fortune confirms this trend on the labor side: AI scores high on substitution risk for occupations like insurance claims clerks and bill collectors, where it can handle most core tasks [1] [2].

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AI Adoption

How fast is AI adoption growing for Info & Record Clerks?

Adoption is moving fast because the technology is cheap and widely available — many organizations already pay for Microsoft 365 and its Purview compliance tool [3], so adding AI classification is a small extra step. Economic pressure also pushes adoption: the U.S. Bureau of Labor Statistics projects employment of information clerks to decline 3 percent from 2024 to 2034 [4], and the World Economic Forum's Future of Jobs Report 2025 [5] lists clerical roles among the fastest-declining occupations through 2030. Brookings warns that administrative and clerical "Gateway" jobs in the Northeast and Sun Belt show the highest AI exposure, creating uncertainty around stepping-stone roles that support upward mobility.

Still, things that slow full replacement include legal accountability, privacy rules, and the need for human judgment when AI makes mistakes that could expose sensitive data [1]. The good news: young workers fluent in AI tools can become the people who run, audit, and improve these systems — a more valuable role than the one being automated away.

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Will AI replace Info & Record Clerks?

Will AI replace Info & Record Clerks?

In part. We think AI will eventually automate a real share of this work, but the role won't disappear overnight, and the skills you build here can carry you further than this one job title.

The honest picture is that core tasks in this field are already being handed off to machines. AI tools now handle document classification, metadata tagging, compliance monitoring, and even automated redaction for legal requests [3]. Goldman Sachs research flags clerical roles like these as high on substitution risk because AI can handle most of the core work [2]. Our own scorecard gives this career a 23.0% AI Resilience Score, which reflects that exposure clearly. The Bureau of Labor Statistics also projects employment in this area to decline 3 percent through 2034 [4], and the World Economic Forum lists clerical roles among the fastest-declining occupations through 2030 [5].

What stays human is oversight: catching AI errors, applying judgment when sensitive data is at stake, and keeping systems accountable. If you are early in this career, treat it as a launchpad. Learn the AI tools that are reshaping records management, build skills in data governance and compliance, and position yourself as someone who runs these systems rather than someone the systems replace. That pivot is real and reachable.

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Latest AI news for Info & Record Clerks

These articles highlight the evolving landscape for Information and Record Clerks as AI reshapes job roles. For instance, the McKinsey report discusses how generative AI may replace some clerical tasks but also emphasizes the creation of new roles, urging students to adapt and upskill. Similarly, the CBS News study points to the need for workers to embrace technology to maintain job relevance. Understanding these trends can empower students to develop AI resilience, ensuring they remain competitive in a changing job market.

More Career Info

Career: Information and Record Clerks, All Other

They organize and manage various documents and information to keep records accurate and easy to find when needed.

Employment & Wage Data

Median Wage

$48,360

Jobs (2024)

153,300

Growth (2024-34)

-0.2%

Annual Openings

17,800

Education

High school diploma or equivalent

Experience

None

Source: Bureau of Labor Statistics, Employment Projections 2024-2034

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