Personal Service Managers, All Other

Personal service managers oversee businesses like salons, spas, or pet care services. Right now we see some AI helping with routine parts of the job, but no example of a fully automated manager. For instance, Google’s new AI can book beauty or wellness appointments for customers ^[1], and large companies use AI tools to handle staff scheduling and track inventory ^[2].

These technologies free managers from simple tasks like finding available time slots or reordering supplies. However, judging by reports, the complex parts of the job – training staff, solving customer problems, and providing a caring personal touch – still need people’s judgment and empathy. In other words, AI is mostly assisting with routine work so far ^{[1] [2]}, while the human skills of a manager remain important in personal-service settings.

It’s mixed. On one hand, many easy-to-use AI tools exist (scheduling apps, chatbots, marketing helpers) that personal service businesses can plug in. On the other hand, salons and similar shops often run on tight budgets and value personal connection.

High implementation costs or fear of losing the human touch can slow adoption. Businesses also worry about privacy, legal rules, or customers preferring to deal with a person. Experts say successful adopters should train their teams to use AI carefully and set clear rules ^{[3] [4]}.

In fact, research shows companies with more human managers tend to be more productive ^[5], suggesting owners won’t rush to cut people. Overall, AI could take over simpler tasks soon, but strong human skills – like communication, creativity, and caring for customers – will stay valuable for years to come ^{[3] [4]}.