Clinical and Counseling Psychologists

In practice today, AI mostly helps psychologists with paperwork and basic information, not the core counseling work. For example, AI “scribes” can listen to or transcribe therapy sessions and generate draft notes or treatment plans. Studies show these tools save therapists time – clinicians report faster, more consistent notes and less typing during or after sessions ^{[1] [1]}.

Some health systems even use AI chatbots to guide people to care. In one UK trial, a “self-referral” chatbot helped match users to mental health specialists, boosting referrals from 6% to 15% ^[2]. However, tasks like discussing problems with clients or leading therapy remain human-driven.

AI chatbots and apps (such as internet-based CBT) can support treatment for issues like anxiety and depression, but experts emphasize they lack real empathy and trust ^{[1] [3]}. In short, tools are automating tasks like note-taking and basic guidance, but the heart of counseling – human connection, personal advice, and creative therapy methods – still relies on people.

Will psychologists adopt AI quickly? There are good reasons on both sides. On the positive side, mental health professionals face heavy workloads and a shortage of therapists.

Tools that cut paperwork and reach more people (especially in rural or underserved areas) can be appealing ^{[3] [2]}. For instance, an NHS study showed an AI bot helped more people – including minorities – get the help they needed ^[2]. As AI tools become commercially available (some companies already sell AI note-taking assistants), clinics will consider them if they save cost and time.