BETA

Updated: Feb 6

AI Career Coach
AI Career Coach

BETA

Updated: Feb 6

Evolving

Last Update: 11/21/2025

Your role’s AI Resilience Score is

40.8%

Median Score

Changing Fast

Evolving

Stable

Our confidence in this score:
Medium

What does this resilience result mean?

These roles are shifting as AI becomes part of everyday workflows. Expect new responsibilities and new opportunities.

AI Resilience Report for

Tellers

They assist customers at banks by handling deposits, withdrawals, and answering questions about their accounts.

Summary

The career of a teller is labeled as "Evolving" because many routine tasks, like counting money and verifying checks, are increasingly handled by smart ATMs and AI tools. This means computers can often do the repetitive work more efficiently.

Read full analysis

Learn more about how you can thrive in this position

View analysis
Chat with Coach
Latest news
More career info

Learn more about how you can thrive in this position

View analysis
Chat with Coach
Latest news
More career info

Summary

The career of a teller is labeled as "Evolving" because many routine tasks, like counting money and verifying checks, are increasingly handled by smart ATMs and AI tools. This means computers can often do the repetitive work more efficiently.

Read full analysis

Contributing Sources

AI Resilience

All scores are converted into percentiles showing where this career ranks among U.S. careers. For models that measure impact or risk, we flip the percentile (subtract it from 100) to derive resilience.

CareerVillage.org's AI Resilience Analysis

AI Task Resilience

Learn about this score
Changing fast iconChanging fast

21.4%

21.4%

Microsoft's Working with AI

AI Applicability

Learn about this score
Changing fast iconChanging fast

14.6%

14.6%

Anthropic's Economic Index

Stable iconStable

99%

99%

Will Robots Take My Job

Automation Resilience

Learn about this score
Changing fast iconChanging fast

15.8%

15.8%

Medium Demand

Labor Market Outlook

We use BLS employment projections to complement the AI-focused assessments from other sources.

Learn about this score

Growth Rate (2024-34):

-12.9%

Growth Percentile:

3.4%

Annual Openings:

29.8

Annual Openings Pct:

74.7%

Analysis of Current AI Resilience

Tellers

Updated Quarterly • Last Update: 11/22/2025

Analysis
Suggested Actions
State of Automation

State of Automation & Augmentation

Many routine teller tasks are already supported by technology today. For example, banks today use smart ATMs and deposit kiosks so customers can deposit cash and checks without a human teller, and software tools help tellers count and verify money. One report notes that “enhanced ATMs” can perform clerical work (like issuing cards or spotting fake bills) and let tellers focus on complex tasks [1].

Research also shows that AI image‐scanning can read and verify check amounts and signatures very accurately (over 99% accuracy in one study) [2]. In other words, computers and machines already handle most hatcounting, data entry, and basic checking tasks. In fact, an official occupational resource rates tellers as about 40% automated (moderately automated) [3].

At the same time, many teller duties still need people. Highly personal activities – like fixing confusing account problems or giving advice – have resisted automation. Tools like chatbots or video-teller kiosks can answer easy questions, but staff still step in when things get tricky.

Industry analysts note that banks are redesigning branches so tellers become “relationship bankers” rather than cash handlers [4]. In short, smart machines take care of routine counting and computer entry, while human tellers handle the personal side.

Reveal More
AI Adoption

AI Adoption

Banks are adopting technology at a careful pace. On the plus side, AI and automation can save money and time. Customers enjoy doing simple tasks (like depositing a check via an app) on their own, so banks invest in digital tools [4].

Upgrading branches with smart ATMs or AI software can reduce errors and lower long-term staff costs [1]. Tellers earn around $18–19 per hour [1], so once systems are built, computers can be cheaper for repetitive work.

On the other hand, wholesale AI rollout faces hurdles. Banking is highly regulated and extremely sensitive – mistakes can cost customers dearly – so banks move slowly to ensure safety. Customers (especially older ones) still value face-to-face service for complex issues.

Social trust and legal rules mean banks won’t eliminate people entirely overnight. In fact, a U.S. bureau of labor forecast still expects many teller jobs to remain through 2030. Overall, banks seem to be using AI and machines to augment tellers’ work rather than replace them completely [1] [4].

This allows tellers to learn new skills (like using digital tools and advising customers) while routine tasks get automated. In short, computers handle the boring parts, and people handle the personal parts, which helps explain why big change in teller jobs is happening carefully over time.

Reveal More
Career Village Logo

Help us improve this report.

Tell us if this analysis feels accurate or we missed something.

Share your feedback

Your Career Starts Here

Navigate your career with COACH, your free AI Career Coach. Research-backed, designed with career experts.

Explore careers

Plan your next steps

Get resume help

Find jobs

Explore careers

Plan your next steps

Get resume help

Find jobs

Explore careers

Plan your next steps

Get resume help

Find jobs

Career Village Logo

Ask a pro on CareerVillage.org. Free career advice from more than 200,000 professionals.

More Career Info

Career: Tellers

Parent Careers

Employment & Wage Data

Median Wage

$39,340

Jobs (2024)

347,400

Growth (2024-34)

-12.9%

Annual Openings

29,800

Education

High school diploma or equivalent

Experience

None

Source: Bureau of Labor Statistics, Employment Projections 2024-2034

Task-Level AI Resilience Scores

AI-generated estimates of task resilience over the next 3 years

1

55% ResilienceCore Task

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

2

35% ResilienceCore Task

Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

3

35% ResilienceCore Task

Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

4

35% ResilienceCore Task

Prepare and verify cashier's checks.

5

35% ResilienceCore Task

Resolve problems or discrepancies concerning customers' accounts.

6

35% ResilienceCore Task

Order a supply of cash to meet daily needs.

7

35% ResilienceCore Task

Carry out special services for customers, such as ordering bank cards and checks.

Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.

AI Career Coach

© 2026 CareerVillage.org. All rights reserved.

The AI Resilience Report is a project from CareerVillage.org®, a registered 501(c)(3) nonprofit.

Built with ❤️ by Sandbox Web