Security Guards

However, other tasks are still mostly human jobs. Writing up incident reports and deciding when to call police still require judgement and detail ^[3]. (In fact, safety rules usually require a person to make emergency calls ^[3].) We did not find examples of fully automated report-writing or emergency-calling systems for guards today. Instead, human guards usually write reports by hand or use basic computer logs.

And in an alarm situation, a guard normally checks things and dials 911 ^[3]. In short, AI is being used to help monitor and patrol – like alerting us to a problem – but not to fully replace talking to people or writing detailed reports ^{[2] [3]}.

Still, adoption is cautious. These systems are expensive now, and businesses want to see proof they work. So far trials are small (like a few robots in New York or San Diego) and results are mixed ^{[2] [2]}.

Many people also worry about privacy or losing jobs ^{[2] [5]}. Laws often require a licensed guard on site, too ^[3]. In short, AI is helping more as a tool for today’s guards rather than a full replacement.

Experts say the future is likely a partnership – machines handle routine alerts, and human guards do the talking, judgment, and emergency decisions ^{[1] [2]}. This way the job changes but still needs the “human touch,” keeping guards on duty to make the final calls.