Not Very Resilient
Last Update: 11/4/2026
AI Resilience Score for Receptionist/Info Clerk:
32.5%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
Med
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
This result is backed by strong agreement across multiple data sources.
AI Resilience Report forReceptionists and Information Clerks
$38,010 median salary•105,100 annual openings•SOC Code: 43-4171.00
Receptionists and Information Clerks are less resilient to AI impacts than most occupations, according to our analysis of 8 sources.
Receptionist work earns a "Not Very Resilient" label mainly because so many of its core daily tasks, like answering phones, booking appointments, routing calls, and responding to FAQs, are exactly the kind of repetitive, predictable work that AI voice agents and chatbots handle cheaply and efficiently. Employers are already paying attention to the savings, with 40% planning to reduce staff where AI can fill the gap by 2026, and the job market reflects this pressure with projected growth sitting at roughly 0% through 2034.
Learn more about how you can thrive in this position
This role is not very resilient
Receptionist work earns a "Not Very Resilient" label mainly because so many of its core daily tasks, like answering phones, booking appointments, routing calls, and responding to FAQs, are exactly the kind of repetitive, predictable work that AI voice agents and chatbots handle cheaply and efficiently. Employers are already paying attention to the savings, with 40% planning to reduce staff where AI can fill the gap by 2026, and the job market reflects this pressure with projected growth sitting at roughly 0% through 2034.
Read full analysisAnalysis of current AI resilience
Receptionist/Info Clerk
Updated quarterly
How can Receptionist/Info Clerk prepare for AI?
Latest AI news for Receptionist/Info Clerk
As AI continues to evolve, careers like Receptionists and Information Clerks face significant changes. Articles highlight that clerical roles are among the most vulnerable to automation. For instance, Australia's labor report predicts a shift where generative AI will take over many clerical tasks, impacting job security. However, understanding these trends can foster AI resilience; by focusing on enhancing interpersonal skills and adapting to new technologies, students can position themselves to thrive in a transformed job landscape. Embracing continuous learning will be key to navigating this transition successfully.
Three charts that show how female-dominated jobs are actually the most exposed to AI
switzer.com.au • 8/14/2026
As the impacts of artificial intelligence (AI) sweep across the labour force, it's understandable for workers to be concerned about which...
Women and university graduates in Australia most at risk of losing jobs to AI, report finds
www.theguardian.com • 7/8/2026
Those with high levels of vocational training, including tradespeople, are least exposed to AI displacement, according to government review.
Here's how many Kansas City-area jobs are highly vulnerable to AI
www.bizjournals.com • 2/20/2026
Research reveals which workers lack the skills and resources to adapt as AI reshapes the job market, with women disproportionately at risk.
New study sheds light on what kinds of workers are losing jobs to AI
www.cbsnews.com • 8/28/2025
Stanford University research offers insights for students and young workers as artificial intelligence begins to reshape the labor market.
AI will augment high-skilled jobs but hit clerical work hardest, Australia's government predicts
www.businessinsider.com • 8/14/2025
Australia's labor market report forecasts generative AI will automate clerical jobs but augment high-skill roles, like managers and...
More Career Info
Career: Receptionists and Information Clerks
They welcome visitors, answer phones, and provide information to help people find what they need efficiently.
Parent Careers
Alternate Titles
Front Desk Receptionist · Greeter · Office Assistant · Receptionist · Clerk Specialist · Information Assistant (Info Assistant) · Medical Receptionist · Member Services Representative (Member Services Rep) · Registration Clerk · Scheduler
Employment & Wage Data
Median Wage
$38,010
Jobs (2025)
947,500
Growth (2025-35)
-1.7%
Annual Openings
105,100
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2025-2035
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
2
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
3
Hear and resolve complaints from customers or the public.
4
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
5
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
6
Enroll individuals to participate in programs and notify them of their acceptance.
7
Receive payment and record receipts for services.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
