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The AI Resilience Report helps you understand how AI is likely to impact your current or future career. Drawing on data from over 1,500 occupations, it provides a clear snapshot to support informed career decisions.
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Not Very Resilient
Last Update: 4/23/2026
Your role’s AI Resilience Score is
27.9%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
Med
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
Most data sources align, with only minor variation. This is a well-supported result.
Contributing sources
AI Resilience Report forOffice Clerks, General
Office Clerks, General are less resilient to AI impacts than most occupations, according to our analysis of 7 sources.
The career of an office clerk is labeled as "Not Very Resilient" because many of their routine tasks, like sorting documents and handling simple inquiries, are being automated by AI tools such as email sorting and scheduling assistants. These technologies can perform repetitive tasks faster and with fewer errors, leading to a shrinking demand for traditional clerical roles.
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View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreThis role is not very resilient
The career of an office clerk is labeled as "Not Very Resilient" because many of their routine tasks, like sorting documents and handling simple inquiries, are being automated by AI tools such as email sorting and scheduling assistants. These technologies can perform repetitive tasks faster and with fewer errors, leading to a shrinking demand for traditional clerical roles.
Read full analysisAnalysis of Current AI Resilience
Office Clerks, General
Updated Quarterly • Last Update: 2/17/2026
How is AI changing Office Clerks, General jobs?
Many of the routine tasks that office clerks do today are already helped by computers or software. For example, instead of sorting paper files and mail by hand, workplaces use scanners, email, and digital document systems [1]. Phone calls often go to voicemail or automated menus rather than a person, and simple chatbots or virtual assistants can answer basic questions.
Official sources note that these changes are shrinking clerical work: the U.S. Bureau of Labor Statistics projects a 7% drop in general office clerk jobs by 2034 [2], and the World Economic Forum reports that roles like postal clerks and data-entry clerks are “fast going out of demand” [3]. One recent review even says “Artificial Intelligence will upend the administrative and office support workforce” [4].
At the same time, not every task is fully automated. Machines can copy, scan, and sort documents quickly, but people still make sure files are organized correctly. Inventory and ordering tasks are often managed by software or online systems, but humans check the orders and handle unusual problems.
Delivering messages or helping visitors usually needs a human touch. In short, computers and AI handle many of the repetitive parts of clerical work [1], but workers still use judgement and personal skills to finish the job.
Sources
How fast is AI adoption growing for Office Clerks, General?
AI tools for office tasks – like email sorting, scheduling assistants, and automated phone systems – are commercially available today. However, adoption has been mixed. Buying and setting up new AI systems takes time and money, and a clerk’s wage (around $20.97/hour in 2024 [2]) is relatively low.
Companies balance these costs against benefits like faster service or 24-hour help. In general, if simple automation easily cuts errors or saves steps, businesses will try it. But many offices still rely on staff because hiring or training people for clerical tasks is familiar and cheap.
Other factors influence the pace of AI use. Reports emphasize that uniquely human skills – such as creative thinking and empathy – remain important [3]. Experts say the best path is often to use AI to support clerks, not replace them [4].
For now, many companies seem to blend both: they introduce helpful software (for example, a smart phone menu or email filter) while keeping people in roles that need judgment, learning, or a friendly face. In short, AI will change office work, but not overnight. By taking over boring tasks, AI can free up clerks to do more interesting work, and human skills like problem-solving and communication will still be valuable [3] [4].
Sources
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More Career Info
Career: Office Clerks, General
They keep offices running smoothly by answering phones, organizing files, and handling basic paperwork tasks.
Parent Careers
Employment & Wage Data
Median Wage
$43,630
Jobs (2024)
2,646,000
Growth (2024-34)
-6.7%
Annual Openings
282,400
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Deliver messages and run errands.
2
Count, weigh, measure, or organize materials.
3
Train other staff members to perform work activities, such as using computer applications.
4
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
5
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
6
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
7
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
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