Not Very Resilient
Last Update: 8/30/2026
AI Resilience Score for Office Clerks, General:
29.0%
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
Med
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Low
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
Most data sources align, with only minor variation. This is a well-supported result.
Contributing sources
AI Resilience Report forOffice Clerks, General
$45,010 median salary•249,000 annual openings•SOC Code: 43-9061.00
Office Clerks, General are less resilient to AI impacts than most occupations, according to our analysis of 8 sources.
Office Clerks are labeled "Not Very Resilient" mainly because the core tasks of this job, like drafting emails, filing documents, entering data, and organizing schedules, are exactly the kinds of text-based and rules-based work that AI tools handle really well right now. Tools like Microsoft Copilot and ChatGPT are already built into the apps clerks use every day, making it easy and cheap for employers to automate a big chunk of what general office clerks do, and the Bureau of Labor Statistics projects that demand for these roles will actually decline between 2024 and 2034.
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Office Clerks are labeled "Not Very Resilient" mainly because the core tasks of this job, like drafting emails, filing documents, entering data, and organizing schedules, are exactly the kinds of text-based and rules-based work that AI tools handle really well right now. Tools like Microsoft Copilot and ChatGPT are already built into the apps clerks use every day, making it easy and cheap for employers to automate a big chunk of what general office clerks do, and the Bureau of Labor Statistics projects that demand for these roles will actually decline between 2024 and 2034.
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Office Clerks, General
Updated Quarterly
How is AI changing Office Clerks, General jobs?
If you're worried about AI and clerical work, you're not alone — but the picture is more mixed than the scary headlines suggest. Big office AI tools like Microsoft Copilot and ChatGPT can now draft emails [1], organize files, summarize meetings, and pull data from databases — exactly the tasks that fill a general office clerk's day. According to a 2026 ASAP State of the Profession report [2], more than three-quarters of administrative professionals already use AI daily, with 76.9% using tools like ChatGPT, Microsoft Copilot, and automated workflow platforms to draft communications, summarize meetings, and streamline scheduling [1].
So AI is showing up as both an automator (replacing routine typing, filing, and data entry) and an augmenter (helping humans work faster). The employment data reflects that split: the Bureau of Labor Statistics projects [3] that as AI integrates into workflows, demand will decline for office and administrative support roles such as procurement clerks, credit clerks, and secretaries between 2024 and 2034. In real time, a group of 18 BLS-flagged AI-exposed occupations [4] covering about 10 million jobs saw a 0.2% employment drop between May 2024 and May 2025, while overall employment grew 0.8%.
The good news? Office Dynamics notes [5] that AI does not eliminate the need for administrative professionals — it changes the nature of the role, with organizations still needing people who bring human insight, judgment, and strategic thinking.
Sources
How fast is AI adoption growing for Office Clerks, General?
Adoption is fast because the tools are cheap, already inside apps workers use (Word, Outlook, Google Workspace), and the payoff is huge — clerical tasks are text-heavy and rules-based, which is exactly what today's AI does well. Brookings researchers point out [6] that several clerical and office administration occupations rank low on current AI usage but high on potential AI exposure, meaning there's still lots of room for AI to move in. But adoption isn't unlimited.
Accuracy still matters: SEIU Local 1000 workers report that AI tools sometimes create more work, produce inaccuracies, and still require significant human oversight, and unions are pushing back — California Governor Gavin Newsom signed Executive Order N-6-26 requiring agencies to prepare support like improved severance for workers displaced by AI. That kind of legal and social pressure will slow full replacement. The best move for young people entering this field is to lean into the "augmented" path: learn the AI tools, then double down on the human skills — clear communication, judgment, problem-solving, and relationship management — that keep you valuable no matter how smart the software gets.
Sources
Will AI replace Office Clerks, General?
In part. We think AI will eventually automate a real share of this work, but the transition will be gradual and the skills you build here still have real value.
General office clerks spend most of their day on exactly the tasks AI handles best: drafting emails, organizing files, entering data, and summarizing information. Tools already embedded in everyday software are doing those things right now [1], and researchers note that clerical roles rank high on potential AI exposure even where adoption is still catching up [6]. Our scorecard puts this role at a 29.0% AI Resilience Score, which is a signal worth taking seriously.
That said, full replacement is not the same as disruption. Organizations still need people who can exercise judgment, catch errors, and manage relationships [5]. The real risk is that fewer clerks will be needed to do the same volume of work, not that the role vanishes overnight.
So treat this job as a launching pad, not a destination. The communication skills, workflow knowledge, and organizational thinking you develop here transfer directly into roles like operations coordinator, project assistant, or office manager. Learn the AI tools actively. The workers who stay valuable are the ones who use the software and bring something the software cannot: context, accountability, and human judgment.
Sources
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Latest AI news for Office Clerks, General
These articles highlight the evolving role of office clerks in the face of AI advancements. For instance, "The impact of AI on the Office Clerk Job Sector" reveals how AI is automating routine tasks like data entry and scheduling, suggesting that clerks will need to adapt. The piece from "Will AI Replace Office Clerks in 2026?" emphasizes the importance of developing skills that AI cannot easily replicate, such as problem-solving and communication. This focus on AI resilience can empower future clerks to thrive in an evolving job landscape.
Will Office Clerks Be Replaced by AI?
ai-job-risk.net • 9/20/2026
Will AI replace office clerks? BLS projects a 7% decline in general office clerk jobs by 2034. See which tasks automate first and which stay human.
Will AI Replace Office Clerks in 2026?
aicareerindex.com • 9/20/2026
Office Clerks face direct AI substitution risk in 2026. See which tasks substitute, which skills stay durable, and the 6-month plan.
Will AI replace office clerks?
www.careerexplorer.com • 9/20/2026
Aug 18, 2026 — AI is already changing what office clerks do. Here's what that means for your career — and what to do about it.
The impact of AI on the Office Clerk Job Sector - AI Quake
ai-quake.com • 9/20/2026
Sep 5, 2026 — Office clerks face rapid transformation as AI automates routine administrative tasks—data entry, document processing, scheduling, and standard ... Read more
Will AI Replace Office & Administrative Jobs? - ReplacedByAI
www.replacedbai.com • 9/20/2026
Based on our analysis of 55 occupations, the average AI replacement risk in office & administrative is 83/100. 48 jobs face high risk, while 0 jobs have low ... Read more
More Career Info
Career: Office Clerks, General
They keep offices running smoothly by answering phones, organizing files, and handling basic paperwork tasks.
Parent Careers
Employment & Wage Data
Median Wage
$45,010
Jobs (2025)
2,600,000
Growth (2025-35)
-6.0%
Annual Openings
249,000
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2025-2035
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Deliver messages and run errands.
2
Count, weigh, measure, or organize materials.
3
Monitor and direct the work of lower-level clerks.
4
Troubleshoot problems involving office equipment, such as computer hardware and software.
5
Train other staff members to perform work activities, such as using computer applications.
6
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
7
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
