BETA
Updated: Mar 20
BETA
Updated: Mar 20
Changing fast
Last Update: 3/13/2026
Your role’s AI Resilience Score is
9.9%
Median Score
Changing Fast
Evolving
Stable
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
What does this resilience result mean?
These roles are undergoing rapid transformation. Entry-level tasks may be automated, and career paths may look different in the near future.
AI Resilience Report for
New Accounts Clerks
They help people set up new bank accounts by collecting information, filling out forms, and answering questions about account options and services.
This role is changing fast
The career of New Accounts Clerks is labeled as "Changing fast" because many of their routine tasks, like entering data and answering simple questions, are being automated by AI tools such as chatbots and online forms. However, there are still important opportunities for clerks who can handle complex situations, build trust, and communicate effectively with customers.
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View analysisChat with CoachLatest newsMore career infoAnalysisChatNewsMoreThis role is changing fast
The career of New Accounts Clerks is labeled as "Changing fast" because many of their routine tasks, like entering data and answering simple questions, are being automated by AI tools such as chatbots and online forms. However, there are still important opportunities for clerks who can handle complex situations, build trust, and communicate effectively with customers.
Read full analysisContributing Sources
We aggregate scores from multiple models and supplement with employment projections for a more accurate picture of this occupation’s resilience. Expand to view all sources.
AI Resilience
AI Resilience Model v1.0
AI Task Resilience
CareerVillage's proprietary model that estimates how resilient each occupation's tasks are to AI automation and augmentation
Changing fast16.0%
16.0%
Microsoft's Working with AI
AI Applicability
Measures how applicable AI tools (like Bing Copilot) are to each occupation based on real usage patterns
Changing fast3.5%
3.5%
Will Robots Take My Job
Automation Resilience
Estimates the probability of automation for each occupation based on research from Oxford University and other academic sources
Changing fast4.2%
4.2%
Althoff & Reichardt
Economic Growth
Measured as "Wage bill" which is a long term projection for average wage × employment. It's the total labor income flowing to an occupation
Changing fast15.2%
15.2%
Low Demand
Labor Market Outlook
We use BLS employment projections to complement the AI-focused assessments from other sources.
Learn about this scoreGrowth Rate (2024-34):
-13.2%
Growth Percentile:
3.1%
Annual Openings:
2,300
Annual Openings Pct:
24.0%
Analysis of Current AI Resilience
New Accounts Clerks
Updated Quarterly • Last Update: 2/17/2026
What's changing and what's not
Banks are already using technology to handle parts of new account work. For example, many banks let customers open accounts online or on their phones. These systems can auto-fill form fields and verify IDs, reducing the clerks’ manual data entry [1].
Chatbots and apps answer simple customer questions; for instance, Bank of America’s chatbot “Erica” has already handled over 3 billion customer requests and only escalates hard cases to people [2]. Some banks use AI “agents” to generate account brochures or summarize applications and calls, which speeds up processing [3] [2]. In short, repetitive tasks like organizing data or giving standard info are being automated, meaning AI often augments clerks’ work.
Still, humans do the trickier parts. One big bank tried to replace customer service reps with an AI voice bot, but had to rehire people after the bot couldn’t handle complex inquiries [3]. Surveys and experts agree that “the human touch remains irreplaceable” for many interactions [4].
AI handles routine FAQs and paperwork, but clerks use personal judgment when rules are confusing or customers are upset. Right now, AI tools support new accounts clerks by doing boring pieces, but clerks still lead on building trust, explaining details, and fixing unusual problems [4].
Sources
AI in the real world
Whether banks adopt more AI quickly depends on costs, benefits, and rules. AI tools (like chatbots or robots for paperwork) exist, but setting them up can be expensive. A new accounts clerk typically earns about $21/hour [5], so a bank may weigh paying people against investing in tech.
If AI cuts errors or saves time (for example in compliance checks), it can pay off eventually [1]. However, banks face strict finance regulations and must keep customer data safe, so they move cautiously.
Many banks plan a mix of AI and people. In a Gartner survey, 95% of customer service leaders said they will keep human agents alongside AI [4]. By 2027, half of companies will scrap plans to cut staff with AI [4].
In other words, experts say AI should help clerks, not fully replace them. AI can take over basic data work, but customers and banks value human empathy and oversight. The recommended strategy is “digital first, but not digital only” [4].
Over time, new accounts clerks who work with AI (for example to process paperwork faster) and emphasize skills like communication and trust will remain important, even as technology grows [1] [4].
Sources
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More Career Info
Career: New Accounts Clerks
Parent Careers
Employment & Wage Data
Median Wage
$46,610
Jobs (2024)
38,900
Growth (2024-34)
-13.2%
Annual Openings
2,300
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
Task-Level AI Resilience Scores
AI-generated estimates of task resilience over the next 3 years
1
Process loan applications.
2
Schedule repairs for locks on safe-deposit boxes.
3
Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
4
Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
5
Refer customers to appropriate bank personnel to meet their financial needs.
6
Perform foreign currency transactions and sell traveler's checks.
7
Perform teller duties as required.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.
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