Mostly Resilient

Last Update: 11/4/2026

AI Resilience Score for Office Support Supervisors:

51.0%

Median Score

Meaningful human contribution

Low

Long-term employer demand

Med

Sustained economic opportunity

High

Our confidence in this score:
High

Methodology and Scoring Rationale

To score how resilient office support supervision is to AI, we ask one question in three parts:

First, how much of the job still needs a human, read from six AI-exposure sources: our own AI Resilience Model, Anthropic's Observed Exposure, Microsoft's AI Applicability, Will Robots Take My Job, OpenAI Signals, and Google ATLAS. We call this dimension Meaningful Human Contribution (MHC) and weight it at 40%.

Next, whether employers will keep hiring for this job over the long term. This dimension, which we call Long-term Employer Demand (LTE), is calculated from BLS data and weighted at 30%.

Last, whether pay and mobility will hold up. We use wage bill and adaptive capacity data from independent researchers (Althoff & Reichardt, 2026; Manning & Aguirre, 2026). We call this dimension Sustained Economic Opportunity (SEO) and weight it at 30%.

For office support supervisors, all nine sources had data and confidence is high. AI exposure sources mostly agreed: five of six rated human contribution as Low, with only Will Robots Take My Job landing at Medium. Strong pay and mobility signals pushed economic opportunity High, partly offsetting softer scores elsewhere, landing this role at "Mostly Resilient."

AI Resilience Report forFirst-Line Supervisors of Office and Administrative Support Workers

$69,500 median salary•127,400 annual openings•SOC Code: 43-1011.00

First-Line Supervisors of Office and Administrative Support Workers are somewhat more resilient to AI impacts than most occupations, according to our analysis of 8 sources.

This career lands in "Mostly Resilient" because AI is taking over the repetitive, number-crunching parts of the job (like tracking records and summarizing reports) while leaving the human-centered work largely untouched. The core of a first-line office supervisor's role involves coaching employees, resolving conflicts, and making judgment calls that require real empathy and social awareness, and those are skills that AI simply cannot replicate well.

Learn more about how you can thrive in this position

This role is mostly resilient

This career lands in "Mostly Resilient" because AI is taking over the repetitive, number-crunching parts of the job (like tracking records and summarizing reports) while leaving the human-centered work largely untouched. The core of a first-line office supervisor's role involves coaching employees, resolving conflicts, and making judgment calls that require real empathy and social awareness, and those are skills that AI simply cannot replicate well.

Read full analysis

Analysis of current AI resilience

Office Support Supervisors

Updated quarterly

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Latest AI news for Office Support Supervisors

These articles provide valuable insights for future First-Line Supervisors of Office and Administrative Support Workers as AI continues to reshape the workforce. For example, the Army article highlights the importance of human oversight in AI tasks, which is crucial for supervisors managing AI-enabled tools. Additionally, the Dallas Fed report raises awareness about job displacement, emphasizing the need for supervisors to adapt and upskill. By understanding these trends, students can develop resilience in their careers, ensuring they remain essential in a rapidly evolving job market.

More Career Info

Career: First-Line Supervisors of Office and Administrative Support Workers

They lead office staff, organize tasks, and ensure everything runs smoothly by solving problems and helping the team meet their goals.

Alternate Titles

Accounting Manager · Customer Service Manager · Customer Service Supervisor · Office Manager · Accounts Payable Supervisor · Accounts Receivable Manager · Administrative Supervisor · Office Coordinator · Office Supervisor · Staff Services Manager

Employment & Wage Data

Median Wage

$69,500

Jobs (2025)

1,506,100

Growth (2025-35)

+0.1%

Annual Openings

127,400

Education

High school diploma or equivalent

Experience

Less than 5 years

Source: Bureau of Labor Statistics, Employment Projections 2025-2035

Task-Level AI Resilience Scores

AI-generated estimates of task resilience over the next 3 years

1

90% ResilienceCore Task

Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.

2

85% ResilienceCore Task

Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

3

82% ResilienceCore Task

Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

4

82% ResilienceCore Task

Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.

5

80% ResilienceCore Task

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

6

80% ResilienceCore Task

Coordinate activities with other supervisory personnel or with other work units or departments.

7

78% ResilienceCore Task

Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.

The AI Resilience Report is a project from CareerVillage.org®, a registered 501(c)(3) nonprofit.

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