Not Very Resilient

Last Update: 8/30/2026

AI Resilience Score for Other Dispatchers:

29.6%

Median Score

Meaningful human contribution

Low

Long-term employer demand

Med

Sustained economic opportunity

Low

Our confidence in this score:
High

Methodology and Scoring Rationale

To score how resilient dispatching work outside emergency services is to AI, we ask one question in three parts:

First, how much of the job still needs a human, read from five AI-exposure sources: our own AI Resilience Model, Anthropic's Observed Exposure, Microsoft's AI Applicability, Will Robots Take My Job, and OpenAI Signals. We call this dimension Meaningful Human Contribution (MHC) and weight it at 40%.

Next, whether employers will keep hiring for this job over the long term. This dimension, which we call Long-term Employer Demand (LTE), is calculated from BLS data and weighted at 30%.

Last, whether pay and mobility will hold up. We use wage bill and adaptive capacity data from independent researchers (Althoff & Reichardt, 2026; Manning & Aguirre, 2026). We call this dimension Sustained Economic Opportunity (SEO) and weight it at 30%.

For other dispatchers, all eight sources had data and showed rare agreement: every AI exposure source rated this role Low for resilience, meaning AI handles much of the coordination and scheduling work already. Moderate employer demand softens the outlook slightly, but low pay mobility keeps the score down, landing dispatchers at "Not Very Resilient" with high confidence.

AI Resilience Report forDispatchers, Except Police, Fire, and Ambulance

$50,340 median salary•16,000 annual openings•SOC Code: 43-5032.00

Dispatchers, Except Police, Fire, and Ambulance are less resilient to AI impacts than most occupations, according to our analysis of 8 sources.

Dispatching is labeled "Not Very Resilient" because so much of the core work, things like data entry, scheduling, status checks, and order processing, lines up almost perfectly with what AI does best today. Real-world examples show just how fast this is happening, with one transportation company using AI to automate 60% of check calls and handle millions of quotes, saving tens of thousands of labor hours.

Learn more about how you can thrive in this position

This role is not very resilient

Dispatching is labeled "Not Very Resilient" because so much of the core work, things like data entry, scheduling, status checks, and order processing, lines up almost perfectly with what AI does best today. Real-world examples show just how fast this is happening, with one transportation company using AI to automate 60% of check calls and handle millions of quotes, saving tens of thousands of labor hours.

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Analysis of current AI resilience

Other Dispatchers

Updated quarterly

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Latest AI news for Other Dispatchers

These articles highlight the evolving role of AI in dispatcher training and responsibilities, providing valuable insights for future professionals. For instance, the "How AI is changing dispatcher training" article illustrates how AI-generated calls enhance training for new hires and veterans alike, fostering confidence and skill. Meanwhile, the "Will AI Replace Dispatchers?" article discusses the 72/100 risk score, emphasizing the need for adaptability in tasks vulnerable to automation. Understanding these trends can help aspiring dispatchers build resilience and stay relevant in a tech-driven landscape.

More Career Info

Career: Dispatchers, Except Police, Fire, and Ambulance

They coordinate the movement of vehicles or goods by communicating with drivers and organizing schedules to ensure everything runs smoothly and on time.

Employment & Wage Data

Median Wage

$50,340

Jobs (2025)

203,500

Growth (2025-35)

-0.7%

Annual Openings

16,000

Education

High school diploma or equivalent

Experience

None

Source: Bureau of Labor Statistics, Employment Projections 2025-2035

Task-Level AI Resilience Scores

AI-generated estimates of task resilience over the next 3 years

1

65% ResilienceSupplemental

Oversee all communications within specifically assigned territories.

2

62% ResilienceCore Task

Arrange for necessary repairs to restore service and schedules.

3

58% ResilienceCore Task

Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.

4

48% ResilienceCore Task

Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

5

40% ResilienceSupplemental

Order supplies or equipment and issue them to personnel.

6

37% ResilienceCore Task

Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.

7

35% ResilienceCore Task

Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.

Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.

The AI Resilience Report is a project from CareerVillage.org®, a registered 501(c)(3) nonprofit.

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