CLOSE
The AI Resilience Report helps you understand how AI is likely to impact your current or future career. Drawing on data from over 1,500 occupations, it provides a clear snapshot to support informed career decisions.
Navigate your career with your free AI Career Coach. Research-backed, designed with career experts.
The AI Resilience Report is a project from CareerVillage®, a registered 501(c)(3) nonprofit.
Last Update: 4/23/2026
Your role’s AI Resilience Score is
Median Score
Meaningful human contribution
Measures the parts of the occupation that still require a human touch. This score averages data from up to four AI exposure datasets, focusing on the role’s resilience against automation.
Low
Long-term employer demand
Predicts the health of the job market for this role through 2034. Using Bureau of Labor Statistics data, it balances projected annual job openings (60%) with overall employment growth (40%).
Low
Sustained economic opportunity
Measures future earning potential and career flexibility. This score is a blend of total projected labor income (67%) and the role’s inherent ability to adapt to economic and technological shifts (33%).
Med
This reflects the reliability of your score based on the number of data sources available for this career and how closely those sources agree on the outlook. A higher confidence means more consistent evidence from labor experts and AI models.
There are a reasonable number of sources for this result, but there is some disagreement between them.
Contributing sources
Correspondence Clerks are less resilient to AI impacts than most occupations, according to our analysis of 7 sources.
The career of a correspondence clerk is labeled as "Not Very Resilient" because many of their routine tasks, like drafting standard letters and compiling reports, are being automated by AI and computer software. Larger companies are adopting AI tools to handle high-volume tasks, reducing the need for human clerks.
Read full analysisLearn more about how you can thrive in this position
Learn more about how you can thrive in this position
This role is not very resilient
The career of a correspondence clerk is labeled as "Not Very Resilient" because many of their routine tasks, like drafting standard letters and compiling reports, are being automated by AI and computer software. Larger companies are adopting AI tools to handle high-volume tasks, reducing the need for human clerks.
Read full analysisAnalysis of Current AI Resilience
Correspondence Clerks
Updated Quarterly • Last Update: 2/17/2026

Correspondence clerks do many routine tasks like writing form letters or invoices and compiling reports [1]. Much of this work already uses software. For example, offices use email templates and word‐processing mail-merge to create standard acknowledgment and complaint letters, and databases/spreadsheets are used to assemble data for reports [1] [1].
In fact, industry research notes that computers can substitute for many basic office tasks – one study projects U.S. office admin jobs could fall by a million by 2029 as automation (including AI) takes over repetitive duties [2]. Today, tools like grammar checkers or simple AI assistants can draft replies or check invoice forms, so clerks often work with computer help.
Not everything is fully automated yet. Human clerks still check that letters make sense and catch errors. For example, surveys show only about one-third of correspondence clerks’ work is “highly automated,” and many say their jobs are only partly automated [1].
Experts say that future AI should support office workers rather than entirely replace them [2]. In practice, businesses often let computers handle simple copy-and-paste tasks or routing emails, while people oversee the final answers and handle tricky cases.

Many factors affect how fast AI is used. Larger companies have the money to buy or build AI tools, and they can save time by automating high-volume letter-writing or billing tasks. By contrast, small offices may find it cheaper to hire a clerk than to purchase and train on expensive AI software. (The median pay for a correspondence clerk is only about $22 per hour [1], so labor costs aren’t extremely high.) Also, businesses must spend time and money setting up secure computer systems.
Social and legal factors also slow AI adoption. People often expect a personal touch in complaints or claims, and AI-generated messages can feel impersonal or make mistakes. Laws about customer privacy and official records may require human review of communications.
Because of this, many companies keep clerks in the loop. Over time, as AI tools improve and become trusted, correspondence clerks will likely use them to work faster. But today human skills like clear writing, judgment, and caring customer service remain important even with new AI helpers [2] [1].

Help us improve this report.
Tell us if this analysis feels accurate or we missed something.
Share your feedback
Navigate your career with COACH, your free AI Career Coach. Research-backed, designed with career experts.
They manage and organize letters and emails, making sure messages are sent, received, and filed correctly for businesses or organizations.
Median Wage
$46,740
Jobs (2024)
6,900
Growth (2024-34)
-5.6%
Annual Openings
700
Education
High school diploma or equivalent
Experience
None
Source: Bureau of Labor Statistics, Employment Projections 2024-2034
AI-generated estimates of task resilience over the next 3 years
Ensure that money collected is properly recorded and secured.
Submit completed documents to typists for typing in final form, and instruct typists in matters such as format, addresses, addressees, and the necessary number of copies.
Confer with company personnel regarding feasibility of complying with writers' requests.
Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations.
Compute costs of records furnished to requesters, and write letters to obtain payment.
Obtain written authorization to access required medical information.
Present clear and concise explanations of governing rules and regulations.
Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.

© 2026 CareerVillage.org. All rights reserved.
The AI Resilience Report is a project from CareerVillage.org®, a registered 501(c)(3) nonprofit.
Built with ❤️ by Sandbox Web
The AI Resilience Report is governed by CareerVillage.org’s Privacy Policy and Terms of Service. This site is not affiliated with Anthropic, Microsoft, or any other data provider and doesn't necessarily represent their viewpoints. This site is being actively updated, and may sometimes contain errors or require improvement in wording or data. To report an error or request a change, please contact air@careervillage.org.