Somewhat Resilient

Last Update: 8/30/2026

AI Resilience Score for Computer and Office Repair:

45.3%

Median Score

Meaningful human contribution

Med

Long-term employer demand

Low

Sustained economic opportunity

Med

Our confidence in this score:
Medium-high

Contributing sources

Methodology and Scoring Rationale

To score how resilient computer and office machine repair is to AI, we ask one question in three parts:

First, how much of the job still needs a human, read from five AI-exposure sources: our own AI Resilience Model, Anthropic's Observed Exposure, Microsoft's AI Applicability, Will Robots Take My Job, and OpenAI Signals. We call this dimension Meaningful Human Contribution (MHC) and weight it at 40%.

Next, whether employers will keep hiring for this job over the long term. This dimension, which we call Long-term Employer Demand (LTE), is calculated from BLS data and weighted at 30%.

Last, whether pay and mobility will hold up. We use wage bill and adaptive capacity data from independent researchers (Althoff & Reichardt, 2026; Manning & Aguirre, 2026). We call this dimension Sustained Economic Opportunity (SEO) and weight it at 30%.

For computer and office machine repair, all eight sources had data. AI exposure split notably: OpenAI Signals saw strong human involvement while AI Resilience Model and Will Robots Take My Job flagged low resilience, landing confidence at medium-high. A low employer demand outlook weighed the score down, placing this career at "Somewhat Resilient."

AI Resilience Report forComputer, Automated Teller, and Office Machine Repairers

$47,810 median salary6,100 annual openingsSOC Code: 49-2011.00

Computer, Automated Teller, and Office Machine Repairers are somewhat less resilient to AI impacts than most occupations, according to our analysis of 8 sources.

This career lands in "Somewhat Resilient" because AI is already taking over a big chunk of the paperwork side, like writing up repair logs, tracking time cards, and generating maintenance reports, but the hands-on physical work remains firmly human. No robot can yet climb into a jammed ATM, resolder a corroded circuit board, or troubleshoot a weird, one-of-a-kind problem on a customer's site, and that unpredictable physical work is the core of this job.

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This role is somewhat resilient

This career lands in "Somewhat Resilient" because AI is already taking over a big chunk of the paperwork side, like writing up repair logs, tracking time cards, and generating maintenance reports, but the hands-on physical work remains firmly human. No robot can yet climb into a jammed ATM, resolder a corroded circuit board, or troubleshoot a weird, one-of-a-kind problem on a customer's site, and that unpredictable physical work is the core of this job.

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Analysis of Current AI Resilience

Computer and Office Repair

Updated Quarterly

Analysis
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State of Automation

How is AI changing Computer and Office Repair jobs?

If you're wondering whether AI is coming for repair jobs like fixing ATMs, computers, and office machines, the honest answer is: it's already reshaping the paperwork side, but the hands-on side is still very human. AI is aggressively targeting the recordkeeping tasks — the repair bills, time cards, and equipment maintenance logs — which matches why those tasks show 75–88% automation scores. Deloitte's survey of 900 field service leaders [1] found that 40% of organizations currently use GenAI for analysis, reporting, technician assistance and/or task automation, and nearly all field service organizations (95%) have deployed some form of AI, with 85% planning to increase their AI investments over the next one to two years.

In the ATM world specifically, ATMIA describes 2026 [2] as the era of the "Super ATM," where AI-driven systems power predictive resilience and analyze over 200 data points per second to flag issues before they cause failures. But the physical work — soldering a board, laying cable, or driving to a customer site — remains firmly human. Technicians of America notes [3] that technician roles are among the most AI-resistant jobs due to their hands-on, site-specific nature and unpredictable troubleshooting demands, so AI is largely augmenting repairers, not replacing them.

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AI Adoption

How fast is AI adoption growing for Computer and Office Repair?

Adoption is moving fast on the software side because the return on investment is obvious and the tools are already commercial. Salesforce reports [4] that field service organizations using AI in scheduling and dispatch see 57% report higher revenue per job, and CX Dive notes [5] leaders are turning to AI specifically to give technicians more time with customers. Labor conditions push adoption too: 66% of field service employers report mobile worker turnover rose [4] over the past two years, with insufficient training on new technology ranking as the top driver, meaning companies are leaning on AI to cover talent gaps.

Adoption will stay slower for the physical repair itself — robots can't yet climb into a jammed ATM cash cassette or resolder a corroded connector — so expect your role to shift toward interpreting AI diagnostics and handling the tricky, judgment-heavy repairs machines can't touch.

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Will AI replace Computer and Office Repair?

Will AI replace Computer and Office Repair?

Not entirely. We think AI will take over some tasks, but not the whole job.

Our 45.3% AI Resilience Score reflects real pressure on this career, mostly on the administrative side. Repair logs, maintenance records, and scheduling are already being automated fast, and nearly all field service organizations have deployed some form of AI, with 85% planning to increase investment over the next one to two years [1]. In the ATM world, AI systems now analyze over 200 data points per second to flag problems before they cause failures [2]. That kind of predictive work is increasingly machine territory.

But the physical repair itself is a different story. Soldering a corroded connector, troubleshooting an unpredictable fault on-site, or climbing into a jammed ATM cassette still requires human hands and judgment. Technician roles rank among the most AI-resistant jobs precisely because of their hands-on, site-specific, and unpredictable nature [3].

The honest catch is that employer demand is soft through 2034, so this field is not growing fast enough to absorb everyone who enters it. The repairers who adapt by learning to interpret AI diagnostics and handle the complex jobs machines cannot touch will be in the strongest position. The job is changing more than it is disappearing.

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Latest AI news for Computer and Office Repair

These articles provide valuable insights for students pursuing careers as Computer, Automated Teller, and Office Machine Repairers. While AI is impacting many sectors, the risk of job displacement in this field is moderate, with a score of 29/100 indicating that many tasks still require human expertise. For instance, the "Will AI Replace Computer, Automated Teller, and Office Machine..." article highlights specific tasks at risk, but also emphasizes skills that remain valuable. Understanding these dynamics can help students build resilience in their careers by focusing on developing skills that machines cannot easily replicate.

More Career Info

Career: Computer, Automated Teller, and Office Machine Repairers

They fix and maintain computers, ATMs, and office machines to ensure they work properly and efficiently.

Employment & Wage Data

Median Wage

$47,810

Jobs (2025)

72,100

Growth (2025-35)

-3.0%

Annual Openings

6,100

Education

Some college, no degree

Experience

None

Source: Bureau of Labor Statistics, Employment Projections 2025-2035

Task-Level AI Resilience Scores

AI-generated estimates of task resilience over the next 3 years

1

95% ResilienceCore Task

Travel to customers' stores or offices to service machines or to provide emergency repair service.

2

94% ResilienceCore Task

Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.

3

94% ResilienceCore Task

Lay cable and hook up electrical connections between machines, power sources, and phone lines.

4

93% ResilienceCore Task

Assemble machines according to specifications, using hand or power tools and measuring devices.

5

93% ResilienceCore Task

Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.

6

92% ResilienceCore Task

Reassemble machines after making repairs or replacing parts.

7

92% ResilienceCore Task

Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.

Tasks are ranked by their AI resilience, with the most resilient tasks shown first. Core tasks are essential functions of this occupation, while supplemental tasks provide additional context.

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